Carpenter Multi- East Kent

Fortem Cares; East Kent (CT); On-site; GBP 30,000 - 40,000; Full time

Job summary

Fortem Cares is seeking a Carpenter Multi Skilled Trade to join their Responsive Repairs team, focusing on property maintenance in social housing across East Kent. This role requires a commitment to high standards, effective communication, and collaboration with other trades. Benefits include a company van, generous leave, and comprehensive training opportunities.

Benefits

Company van and fuel card

21 days annual leave plus bank holidays

Annual pay review

26 weeks full pay maternity leave

8 weeks full pay paternity leave

Up to £3,000 colleague referral fee

Access to bespoke training

Private pension

Life insurance

24/7 Digital GP

Personal accident insurance

Free annual eye tests

Qualifications

• Qualified by experience or NVQ/City & Guilds.
• Full UK driving license (max 5 points).
• Social Housing experience is desirable.

Responsibilities

• Completing works for responsive repairs and maintenance.
• Advising Supervisor when other trades are required.
• Providing excellent customer service to client representatives.

Skills

Property Maintenance

Customer Service

Collaboration

Education

NVQ/City & Guilds qualifications or equivalent

Job description

Due to continued successful growth, we have an excellent opportunity to join our Fortem team working permanently with our partners at Town & Country Housing Repairs as a Carpenter Multi Skilled Trade in our Responsive Repairs team.

The Carpenter Multi Trade will be responsible for most aspects of property maintenance and repairs to Social Housing Properties covering a patch that stretches across East Kent, including Canterbury, Minster, Deal, Dover, Folkestone, Hythe, Tunbridge Wells, Ashford, New Romney, and surrounding areas. Travel is essential.

Core hours are Monday-Friday, 8:00 am - 5:00 pm.

As a Carpenter Multi Trade, you will ensure all work is undertaken to a high standard with minimal supervision. You will take ownership of work, aiming for 'First time Fix' on all jobs, operating within the company Health and Safety guidelines, and remaining within budget and time parameters, while being courteous and professional around tenants.

The Customer

Town & Country Housing Repairs is in a joint venture contract with Fortem Solutions to deliver Repairs and Maintenance, Voids, and Retrofit services to almost 9,000 houses. The business plan outlines potential to double in size and value, leading to growth and development opportunities.

Duties and Responsibilities

• Completing works for responsive repairs and maintenance as per the specification, working efficiently and in a timely manner.
• Advising Supervisor when other trades are required.
• Collaborating with other operatives to complete projects.
• Recording and submitting accurate data using relevant business systems and electronic devices.
• Providing excellent customer service to client representatives.
• Arranging purchase of materials needed to deliver the works efficiently.
• Complying with safeguarding policies and H&S standards.
• Operating within the company’s occupational road risk policies and procedures.
• Using a PDA smartphone to communicate daily with the Repairs Planning team and colleagues to update progress and completion information.

What you will need

Essential criteria: NVQ/City & Guilds qualifications or equivalent / OR qualified by experience; Full UK driving license (max 5 points).

Desirable criteria: Social Housing experience.

Benefits include a company van and fuel card, 21 days annual leave plus bank holidays and your birthday off (total 30 days), annual pay review, 26 weeks full pay maternity leave, 8 weeks full pay paternity leave, up to £3,000 colleague referral fee, access to bespoke training via our Learning Management System, and other benefits such as private pension, life insurance, 24/7 Digital GP, personal accident insurance, and free annual eye tests.

Who we are

Part of the Willmott Dixon group, established in 2002, Fortem provides specialist property solutions to keep homes and buildings running smoothly. Our teams deliver internal and external repairs, voids, planned installations, and gas services. We also focus on decarbonisation, making homes more energy-efficient and supporting clients' journey to zero carbon. We are committed to quality, best practices, and a partnered approach, aiming for excellent outcomes for our partners, clients, and communities. We are an Investors in People - Gold organization, valuing equality, diversity, and respect. Please apply with your updated CV or contact our Recruitment team.