Cargo Ramp Supervisor

Swissport International AG; New York (NY); On-site; USD 50,000 - 65,000; Full time

Job summary

A leading company in aviation services seeks a Cargo Ramp Supervisor in New York. This role involves managing cargo operations, ensuring compliance, and enhancing customer relations while providing essential leadership in a dynamic environment. Full-time employees receive competitive health benefits and a retirement plan.

Benefits

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Retirement plan

Tuition reimbursement

Vision insurance

Qualifications

• 3-5 years industry experience required.
• 3 years managerial/supervisory experience essential.
• Proficient in Microsoft Office and technical knowledge of equipment.

Responsibilities

• Manage cargo operations and ensure quality standards.
• Maintain business relationships with airline management.
• Generate reports and oversee employee performance.

Skills

Teamwork

Conflict Resolution

Organizational Skills

Communication Skills

Customer Focus

Quality Awareness

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Overview

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.

Job Summary

Cargo Ramp Supervisor efficiently and profitably manages and directs the Station through providing a quality product over a range of cargo handling services to its customer base and to expand the customer base accordingly.

The expected pay rate is $24.50/hr. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays.

Location: JFK Building 9

Your activities

• Ensure that financial targets are met in line with the operational plan
• Establish and maintain a high quality standard in the cargo operation; ensure that work flows are constantly improved to cope with competitive requirements.
• Ensure that all subcontracted cargo services providers are closely supervised
• Ensure price increases
• Maintain close and effective business relationships with customer airline’s management.
• Maintain a good working relationship with the various control authorities such as Airport Management, Customs, Immigration, etc.
• Identify root causes of problems and institute corrective actions
• Generate detailed reports and summaries of operations
• Responsibilities include but are not limited to operational performance
• Ensure effective planning methods and procedures are in place and that there are adequate resources, both manpower and equipment, to meet operational requirements
• Oversee and manage employee performance as well as implement required training
• Responsible for Quality, Health, Safety, and Environmental activities at the station with an objective of reducing employee injuries, aircraft, and equipment damage

Your profile

• High School Diploma or equivalent
• 3-5 years industry experience
• 3 years managerial / supervisory experience
• Ability to work in a team environment -Ability to deal with conflict
• Excellent organizational and planning skills
• Excellent oral and written communication skills
• Proficiency in Microsoft Office
• Technical knowledge of equipment and systems
• Ability to work under pressure
• Customer focus and quality awareness
• Must be able to work in inclement weather

What we offer

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Visit our website at https://careers.swissport.comto learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!