Careline Advisor

Newark and Sherwood District Council; United States; Ibrido; USD 27.000 - 38.000; Tempo pieno

Vantaggi offerti da questo lavoro

Pension scheme

Hybrid working

Annual leave uplift

Family-friendly benefits

Volunteer leave

Lifestyle platform

Health cash plan

Free parking

Gym membership

Descrizione del lavoro

Newark and Sherwood District Council is seeking a Careline alarm response team member to provide specialist advice and call monitoring for vulnerable residents across the district, including an out-of-hours service and determining appropriate responses.

You will also handle administrative duties, enjoy hybrid working, and be supported by a professional team. The council offers carers benefits, a career-average pension, generous leave, volunteering days, and access to health and lifestyle perks.

Competenze

• No specific qualifications listed in the ad.

Mansioni

• Provide specialist advice and support to vulnerable residents.
• Conduct call monitoring and respond to emergencies as required.
• Deliver out-of-hours service and determine appropriate response.
• Complete additional administration duties as required.

Descrizione del lavoro

Would you like to be part of our Careline alarm response team providing specialist advice and support to vulnerable residents across Newark and the surrounding district?, The primary focus of the role is to be a key member of the team providing a call monitoring response to both Council tenants and private customers together with an out of hours service. You will be required to determine the appropriate response to meet the needs of the customer.

The post holder will provide additional administration duties as required within the Council.

We're an ambitious, forward-thinking Council with strong values and a culture of doing our absolute best to serve our customers. We are proud of our organisational culture and receive positive feedback from our employees. We have a programme of internal activity to ensure that the voices of our employees are always heard and that they are kept informed on all Council activity and events. From roadshows to an annual award ceremony, from reviewing working arrangements to regular craft sessions, it is incredibly important our employees are shown how valued they are and that they remain the beating heart of our workplace.

Enrolment in the career average local government pension scheme.

Hybrid working.

A generous annual leave entitlement that increases with service.

Family-friendly benefits.

One days' paid volunteering leave per year.

Lifestyle benefits platform.

Funded health cash plan.

Free car parking to 31 March 2028

£10 a month gym membership at one of our gyms in the district.

You will be working with a professional, committed and experienced team who are passionate about supporting us to deliver the objectives as outlined in our Community Plan.