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An established industry player in healthcare is seeking a dedicated individual to operate the Communication Center for CareFlight Air & Mobile. This part-time role involves managing multiple aircraft and ground transport vehicles during assigned shifts. Ideal candidates will have a certified Emergency Medical Technician or Paramedic qualification and possess strong customer service and communication skills. Flexibility in scheduling is essential, as is the ability to multi-task efficiently in a dynamic environment. Join a team that values professionalism and respect while making a difference in emergency medical services.
Operates the Communication Center for CareFlight Air & Mobile, including multiple aircraft and ground transport vehicles, and other air & ground vehicles as needed, during their assigned shift.
Part Time / Day Shift (7:00 a.m. - 7:30 p.m. / varies / Flex)
24 hours per week / 48 hours per pay period
Weekends: Every Third Equivalent
Schedule: Cover open shifts (TOP, vacations, etc.) and self-schedule remaining shifts.
Holidays: 2-3 per year.
Education: High School completion / GED
Licensure/Certification/Registration: This position requires a certified Emergency Medical Technician or Paramedic in the state of Ohio, or may have the equivalent in knowledge or experience. Air Medical Communication Specialist Certification required during orientation.
Minimum Level of Experience Required: 1 - 3 years of job-related experience
Preferred experience: Experience as an EMS provider or a minimum of 1 year full-time experience in EMS Dispatching.
Must be able to sit/stand at work station for at least 12 hours.
Must be able to sit at a computer with multiple monitors for extended periods of time.
Must be able to work with a telephone and radio system.
Must be able to multi-task efficiently.
Must demonstrate good customer service skills and work with/alongside coworkers and customers with a wide range of personalities.
Must be able to use a headset for extended periods of time.
Must attend department meeting and education; including completing any education assignments as requested.
Shift days/hours are subject to change based on the needs of the department.
Must be flexible in scheduling.
Must work well with staff, internal/external customers, and other stakeholders; respectful during interactions and maintain professionalism.
Other responsibilities/projects as directed.