Career Transition Coach

Wounded Warrior Project; Jacksonville (FL); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Flexible hybrid schedule

Medical, dental & vision coverage for你

Competitive pay & incentives

Collaborative team environment

Job summary

Wounded Warrior Project is seeking a Career Transition Specialist to help veterans translate military experience into meaningful civilian opportunities. You will assist with resumes, interview prep, networking, and job development.

Requirements include a bachelor’s degree, five years in full-cycle recruiting or career coaching, ASIST within 1 year, and a willingness to travel up to 10%. We offer comprehensive benefits and a mission-driven, collaborative team.

Qualifications

• Five years of experience providing full-cycle recruiting, job development, or career coaching.
• Bachelor’s degree (HR or business preferred).
• ASIST Certification within 1 year of hire or ability to obtain within that timeframe.

Responsibilities

• Provide career services to warriors and family members including resume/cover letter building, interviewing skills, networking, job placement, and mentoring.
• Translate military skills to civilian terms and help develop personal branding to secure meaningful employment.
• Support employers by connecting them with qualified candidates and building long-term relationships locally.
• Develop and host employment workshops and conduct web-based training/presentations as appropriate.
• Track career-related interactions and outcomes using Salesforce and participate in required trainings.

Skills

Relationship management

Interpersonal skills

Networking

Training delivery

Public speaking

Time management

Communication skills

Mentoring

Critical thinking

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Great benefits. Competitive pay. We know these are some of the things people look for in a job.

If you’re the kind of person who believes that honoring and empowering our nation’s veterans is more than just a cause — that it’s a calling — then we’re ready to meet you.

When you join Wounded Warrior Project® (WWP), you’re committing to making a difference. We make a commitment to you, too – helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose.

At WWP™, we recognize our mission cannot be accomplished without our talented teammates, which is why we’re proud to offer benefits such as:

• A flexible hybrid work schedule (three days in the office, two days’ work from home)
• Full medical, dental, and vision coverage for both teammates AND family members
• Competitive pay and performance incentives
• A fun, mission-focused, and collaborative team environment

A mission that matters is just the beginning, so if you’re ready to get started, we’re ready for you.

The Wounded Warrior Project (WWP) Career Transition Specialist provides career transition guidance to warriors and helps prepare them to obtain gainful employment and meaningful career opportunities, with the objective of helping them secure rewarding and successful careers leading to long‑term financial security and financial wellness for themselves and their families.

DUTIES & RESPONSIBILITIES

• Provide services to warriors and their family members for career development including resume and cover letter building, effective interviewing skills, networking, managing expectations, job placement, and career mentoring.
• Overcome barriers to employment by helping warriors translate their military skillsets, develop their skills, and establish a personal brand, leading to gainful, meaningful employment.
• Support employers by connecting them with qualified candidates. Develop long‑lasting relationships with employers at the local level to ensure high quality, responsive service delivery.
• Provide employers with information and education about service‑connected injuries and with military skills translation. Facilitate the establishment of best practices for veteran hiring.
• Develop and host employment workshops for warriors, e.g. career guidance, skills development, and employer hiring events. Conduct web‑based online training and presentations as appropriate.
• Collaborate with WWP program teammates to increase awareness of Warriors to Work programs and services.
• Establish strong professional relationships with employers, veteran service organizations (VSOs), community organizations, local military installations, and with vocational training, certification, and placement organizations.
• Effectively communicate the WWP mission, vision, and values, and the importance of WWP programs, specifically the Warriors to Work program.
• Track and report all career‑related interactions and outcomes with warriors and their family members using Salesforce.
• Conduct periodic post‑job placement check‑ins with employers, warriors, and family members providing support as appropriate to help ensure sustained employment.
• Attend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team based training, or departmental huddles.
• Other related duties as assigned.

KNOWLEDGE, SKILLS, & ABILITIES

• Demonstrated understanding of relationship management and partnering. Well‑developed interpersonal skills to effectively interact with diverse individuals.
• Strong networking skills to build working relationships with community leaders including employers, VSOs, military, and vocational and training organizations.
• High energy level. Self‑starter; willing to take initiative.
• Demonstrated proficiency in developing and delivering training.
• Effective organizational and time management skills. Demonstrated ability to effectively manage multiple tasks, assignments, and priorities within deadlines.
• Effective presentation and public speaking skills. Effective group facilitation skills. Confident communicator with demonstrated ability to present information effectively to large audiences, small groups, and individuals.
• Demonstrated success leading, coaching, and mentoring individuals. Team‑oriented with a desire to engage with others on day‑to‑day activities.
• Well‑developed critical thinking, problem‑solving, and analytical skills.
• Demonstrated ability to influence others and influence change.
• Ability to establish credibility and be decisive.
• Strong written and verbal communication skills.
• Demonstrated proficiency with Microsoft Office produces, e.g., Word, Excel, PowerPoint.
• Demonstrated ability to maintain confidentiality.
• Unequivocal commitment to the highest standards of personal and business ethics and conduct.
• Mission‑driven, guided by core values, and a pleasure to work with.

EXPERIENCE

Requirements

• Five years of experience providing full‑cycle recruiting, job development, or career coaching.

Preferences

• Three years of experience working with or supporting military or veteran populations, especially assisting them to find gainful employment.
• Three years of recruitment experience in a corporate environment.

EDUCATION

Requirements

• Bachelor’s degree. An equivalent combination of applicable education, training, certification, and experience may be considered in lieu of degree.

Preferences

• Bachelor’s degree in human resources or business management.

CERTIFICATIONS & LICENSURE

Requirements

• Ability to obtain ASIST Certification within 1 year of hire.

Preferences

• Professional certification in human resources, e.g., PHR.
• ASIST Certification.

WORK ENVIRONMENT/PHYSICAL DEMANDS

• General office environment; temperature controlled.
• Sitting for extended periods.
• Up to 10% travel.

We recognize the success of our mission depends on the efforts of our passionate, hard‑working teammates. To help teammates remain focused on the warriors and families we serve, WWP offers a comprehensive benefits package that includes; Medical/Prescription drug, Dental, Vision, Life/AD&D, Short‑term Disability, Long‑term Disability, and an Employee Assistance Program. WWP also offers a 401(k)-retirement plan, a competitive PTO package, Sick Leave, Family Care Leave, Paid Holidays, Birthday Holiday, Education Assistance, Teammate Wellness Program, and Bereavement Leave.

For Cincinnati, Ohio and Virginia State Applicants: The estimated hiring range for this position is between $57,344 – 71,680 annual base salary, subject to a candidate’s combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive.

For Colorado Applicants: The estimated hiring range for this position is between $60,211 - $75,264 annual base salary, subject to a candidate’s combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive.

For Minnesota Applicants: The estimated hiring range for this position is between $63,078 - $78,848 annual base salary, subject to a candidate’s combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive.

For Chicago, IL, Los Angeles, San Diego and/or Sacramento, CA Applicants: The estimated hiring range for this position is between $65,945 - 82,432 annual base salary, subject to a candidate’s combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive.

For Washington, D.C. Applicants: The estimated hiring range for this position is between $68,812 - 86,016 annual base salary, subject to a candidate’s combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive.

For New York Applicants: The estimated hiring range for this position is between $71,680 - 89,600 annual base salary, subject to a candidate’s combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive.

For Washington State Applicants: The estimated hiring range for this position is between $80,168.40 - $82,432 annual base salary, subject to a candidate’s combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive.

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Wounded Warrior Project® is an equal opportunity employer committed to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, marital status, citizenship, age, veteran or military status, disability, genetic information, or any other characteristic protected by law.

Please note: Wounded Warrior Project is not seeking assistance or accepting unsolicited resumes from search firms without a written search agreement in place. All resumes submitted by search firms to any employee at Wounded Warrior Project via email, the Internet or directly to hiring managers at Wounded Warrior Project in any form without a valid written search agreement in place will be deemed the sole property of Wounded Warrior Project, and no fee will be paid in the event the candidate is hired by Wounded Warrior Project as a result of the referral or through other means.