Career Services Case Worker

Chaldean Community Foundation; Sterling Heights (MI); On-site; USD 40,000 - 55,000; Full time

Job summary

The Chaldean Community Foundation in Sterling Heights is seeking a bilingual case worker. The candidate should be fluent in English and Arabic and have a strong understanding of the Chaldean community.

Responsibilities include advising clients on job search strategies, drafting resumes, and coordinating job fairs. A high school diploma is required, while a bachelor’s degree is preferred. This role requires emotional stability, strong communication skills, and the ability to work with diverse populations.

Qualifications

• Fluency in Arabic is required.
• Bachelor's degree preferred or equivalent experience.
• Strong ability to produce clear and professional documentation.

Responsibilities

• Advise clients on job search strategies and resume development.
• Assist in job fairs and financial aid applications.
• Match clients with jobs and ensure accurate client reporting.

Skills

Emotional stability

Customer service principles

Strong written communication

Attention to detail

Organizing and planning

Education

High School Diploma

Bachelor’s degree in related field

Tools

Computers

Office equipment

Job description

Job Description

The Chaldean Community Foundation (CCF) improves the stability, health, and wellness of those we serve through advocacy, acculturation, community development and cultural preservation.

The Chaldean Community Foundation is seeking a bilingual case worker to join its Sterling Heights location. The ideal candidate is fluent in English and Arabic with an understanding of the Chaldean community.

Job Tasks and Responsibilities

• Advise clients on job search strategies, resume development and interviewing.
• Draft and edit resumes and cover letters for clients.
• Assist in coordinating and working job fairs.
• Complete financial aid applications online.
• Develop relationships with employers by utilizing techniques to connect with decision makers and gain contacts.
• Match clients with jobs and send resumes to employers.
• Ensure client reporting data is accurate and up to date.
• Follow up with clients to track activities, job opportunities and employment.
• Available to work some (average once a month) evenings and weekends (events, seminars, etc.).
• Perform other job-related duties as assigned.

Key Competencies

• Ability to provide an emotionally stable environment for clients.
• Ability to work with diverse populations including children and families.
• Appreciation of the cultural background, heritage, and identity of client.
• Ability to keep confidential information.
• Knowledge of computers and relevant software applications.
• Knowledge of customer service principles and practices.
• Strong written communication skills, including the ability to produce clear, accurate, and professional documentation, resumes, and correspondence.
• Professional personal presentation
• Information management
• Organizing and planning
• Attention to detail
• Initiative
• Reliability
• Stress tolerance

Education and Experience

• High School Diploma required.
• Bachelor’s degree in related field is preferred, or equivalent combination of education, training, and experience.
• Fluency in Arabic is required.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Occasional standing and walking around the office.
• Regular bending and reaching may be required.
• Ability to lift or carry items up to 15 pounds at times.
• Ability to operate office equipment.

Disclaimer

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.