Career Opportunities: Devops Engineer (50013)

Incedo; Town of Mexico (NY); On-site; USD 140,000 - 190,000; Full time

Job summary

Incedo, a US-based consulting and technology services firm, seeks a Senior Staff Platform Engineer / SME to lead infrastructure security management for our core cloud services. This role acts as a first line of architectural authority for DevSecOps and proactive platform hardening.

You will design IaC with Crossplane, Terraform and Helm, collaborate across product, security, and QA teams, mentor junior engineers, drive zero-downtime Kubernetes maintenance, and help automate and optimize delivery

Qualifications

• 4–6 years of work experience in relevant field.
• B.Tech/B.E./M.Tech or MCA degree from a reputed university; Computer science background preferred.
• 3–10 years of experience as a Cloud Engineer or similar role with a strong dev and infra operations background.
• Proficiency with containerization technologies (Docker, Kubernetes) and orchestration tools.
• Experience with CI/CD tools such as Jenkins or ArgoCD.

Responsibilities

• Design, implement, and manage IaC solutions (Crossplane, Terraform, Helm) for cloud resources.
• Collaborate with product managers, developers, InfoSec, and other stakeholders on platform requirements.
• Collaborate with dev, ops, and QA teams to streamline software delivery and ensure high-quality releases.
• Monitor, troubleshoot, and optimize DevOps tools for reliability and cost.
• Design zero-downtime maintenance strategies for Kubernetes fleets and cloud resources.
• Mentor junior platform engineers and provide guidance to foster growth.
• Integrate security controls into DevOps processes and infrastructure.
• Document designs, procedures, and configurations for knowledge sharing.

Skills

Git

SVN

CI/CD

Jenkins

CircleCI

TravisCI

Kubernetes

Docker

Go

Python

Bash

Communication

Leadership

Education

B.Tech/B.E./M.Tech or MCA

Bachelors in Computer Science or related

Tools

Terraform

Crossplane

CloudFormation

AWS

Azure

GCP

Kubernetes

Docker

Jenkins

ArgoCD

Job description

Company Overview

Incedo is a US-based consulting, data science and technology services firm with over 3000 people helping clients from our six offices across US, Mexico and India. We help our clients achieve competitive advantage through end-to-end digital transformation. Our uniqueness lies in bringing together strong engineering, data science, and design capabilities coupled with deep domain understanding. We combine services and products to maximize business impact for our clients in telecom, Banking, Wealth Management, product engineering and life science & healthcare industries.

Working at Incedo will provide you an opportunity to work with industry leading client organizations, deep technology and domain experts, and global teams. Incedo University, our learning platform, provides ample learning opportunities starting with a structured onboarding program and carrying throughout various stages of your career. A variety of fun activities is also an integral part of our friendly work environment. Our flexible career paths allow you to grow into a program manager, a technical architect or a domain expert based on your skills and interests.

Our Mission

• Harnessing the transformational impact of emerging technologies
• Bridging the gap between business and technology

Role Description

Senior Staff Platform Engineer / Subject Matter Expert (SME) in infrastructure security management and services for Reltio's core cloud services (MDM, RIQ, RDM, and other foundational components). This role acts as a first line of architectural authority for investigation, troubleshooting, and strategic resolution of complex service reliability issues pertaining to DevSecOps, extending beyond reactive measures to proactive platform hardening.

Key Responsibilities

• Design, implement, and manage infrastructure as code (IaC) solutions using tools such as Crossplane, Terraform, and Helm Charts to provision and manage cloud resources - this is a must-have for the role.
• Collaborate with product managers, developers, InfoSec, and other stakeholders to define platform requirements, scope, and priorities.
• Collaborate with development, operations, and quality assurance teams to streamline the software delivery process and ensure high-quality releases.
• Monitor, troubleshoot, and optimize the performance and cost of our DevOps tools and platforms to ensure reliability, availability, and scalability.
• Design zero downtime maintenance strategies for fleets of Kubernetes clusters and cloud resources.
• Evaluate industry trends and recommend new tools, technologies, and best practices to improve our DevOps processes and workflows.
• Mentor junior platform engineers providing guidance, mentorship, and support to foster their growth and development.
• Act as a force multiplier to engineers and development teams by providing expert guidance on integrating with the internal platform, best practices, tools, and methodologies.
• Collaborate with security teams to integrate security controls and best practices into our DevOps processes and infrastructure.
• Document technical designs, procedures, and configurations to ensure knowledge sharing and maintain system integrity.
• Contribute to a culture of innovation, collaboration, and continuous improvement within the TechOps team and across the organization.
• Eliminate toil through the automation of existing processes with modern tooling including AI tools and agentic workflows.
• Participate in 12-hour on-call rotation.

Technical Skills

Skills Requirements:

• Knowledge of source control management tools (Git, SVN)
• Experience with CI/CD tools (Jenkins, CircleCI, TravisCI)
• Understanding of infrastructure-as-code (IAC) tools such as Terraform or CloudFormation
• Familiarity with containerization tools like Docker and Kubernetes
• Must have excellent communication skills and be able to communicate complex technical information to non-technical stakeholders in a clear and concise manner.
• Must understand the company's long-term vision and align with it.
• Provide leadership, guidance, and support to team members, ensuring the successful completion of tasks, and promoting a positive work environment that fosters collaboration and productivity, taking responsibility of the whole team.

Nice-to-have skills

• Experience with monitoring and logging tools such as Prometheus, Grafana, or OpenTelemetry.
• Knowledge of security best practices and compliance requirements in cloud environments.
• Experience with agile development methodologies and DevOps practices in a fast-paced, dynamic environment.

Qualifications

• 4-6 years of work experience in relevant field
• B.Tech/B.E/M.Tech or MCA degree from a reputed university. Computer science background is preferred
• Bachelor's degree in Computer Science, Engineering, or related field; or equivalent work experience.
• 3 to 10 years of experience working as a Cloud Engineer, or similar role, with a strong background in software development and infrastructure operations.
• Proficiency with containerization technologies (Docker, Kubernetes) and orchestration tools.
• Proficiency with declarative management tools such as Terraform, Crossplane, or Cloud Formation.
• Experience with cloud platforms such as AWS, Azure, or Google Cloud Platform.
• Experience in scripting and programming languages such as Go, Python or Bash.
• Hands-on experience with CI/CD tools such as Jenkins or ArgoCD.
• Exceptional troubleshooting and problem-solving skills, with the ability to quickly diagnose and resolve technical issues.
• Exceptional communication and collaboration skills, with the ability to work effectively in a cross-functional team environment.
• Proven track record of driving process improvements and implementing best practices in DevOps methodologies.

Company Value

We value diversity at Incedo. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.