Career Navigator: Transform Lives Through Case Management

Dynamic Workforce Solutions; Miami (OK); On-site; USD 23,708 - 26,518; Full time

Job summary

Dynamic Workforce Solutions is seeking a Career Navigator to deliver Extreme Customer Service while supporting job seekers in developing employment plans and pursuing placement opportunities. You will interview customers, provide coaching, and coordinate with partners to ensure effective service delivery and outcomes.

The role requires strong communication, teamwork, and basic computer skills, with on-site work at Green Country servicing Miami, OK.

Qualifications

• Experience in customer service roles.
• Ability to work in a team.
• Excellent written and verbal communication.

Responsibilities

• Interview customers to assess service needs and opportunities.
• Coach customers to present themselves as candidates for placement.
• Provide career advisement including development of employment plans and referrals.
• Document customer interactions with case notes in the system.
• Coordinate with service providers to meet customer needs.

Skills

Customer Service

Communication

Teamwork

Bilingual

Basic computer literacy

Tools

Microsoft Office

Job description

Dynamic Workforce Solutions is seeking a Career Navigator to deliver Extreme Customer Service while supporting job seekers in developing employment plans and pursuing placement opportunities. You will interview customers, provide coaching, and coordinate with partners to ensure effective service delivery and outcomes.

The role requires strong communication, teamwork, and basic computer skills, with on-site work at Green Country servicing Miami, OK.