Career Navigator

Brighton Center; Newport (KY); On-site; USD 37,000 - 39,000; Full time

Benefits offered by this job

Medical/Dental/Vision benefits

403b retirement plan with employer 4%+

Paid holidays

Generous vacation and sick leave

Childcare discount

Life and long-term disability

Professional development

Education awards

Job summary

Brighton Center seeks a Career Navigator to identify, engage, and empower individuals pursuing healthcare or skilled trades career paths. You will partner with prospective trainees to understand goals, overcome barriers, and guide them through pre-apprenticeship steps toward apprenticeship, education, or employment.

The role emphasizes outreach, intake assessments, case management, and collaboration with community partners to schedule programming and support services.

Qualifications

• Experience in customer service.
• Marketing/community engagement experience.
• Excellent written and verbal communication; ability to build professional relationships.

Responsibilities

• Connect with prospective trainees and partners through events, sessions, and outreach.
• Recruit and retain customers; complete intake and barrier assessments.
• Perform ongoing case management and service planning.

Skills

Customer service

Marketing & community engagement

Excellent communication

Adaptability

Tools

Microsoft Office

Database applications

Job description

Brighton Center, Inc. is a private non-profit community-based organization with the mission to create opportunities for individuals and families to reach self-sufficiency through family support services, education, employment, and leadership. We have been named a finalist for the Best Places To Work four years in a row, as well as a Top 50 Nonprofit to work for in the Nation!

Purpose

As the Career Navigator, you will identify, engage, and empower individuals seeking to learn and establish themselves as a professional in the Healthcare or Skilled Trades industries. By partnering with prospective trainees to understand their goals and potential barriers, you will work collaboratively to facilitate a smooth transition through the pre-apprenticeship process and support their transition to apprenticeship, education, or employment opportunities.

Job Responsibilities

• Connect with prospective trainees and community referral partners via direct outreach at events, information sessions, and one-on-one appointments in community settings and through digital outreach.
• Recruitment and retention of customers.
• Complete intake & barrier assessments.
• Perform ongoing case management and service planning.
• Assist customers with connecting to community resources to stabilize their situation
• Assist with career planning, resume development, and job search.
• Maintain data entry requirements, track and report outcomes, and work with community partners to coordinate services and schedule programming.
• Organize, host, and facilitate workshops during the four-week cohort sessions.

Requirements

• Demonstrated experience in customer service.
• Demonstrated experience in marketing and/or community engagement.
• Excellent communication skills and the ability to build positive, professional relationships.
• Strong computer skills including proficiency with Microsoft Office applications and ability to navigate database applications.
• Reliable transportation.
• Ability to adapt and maintain flexibility in a fast-paced and changing environment.

The ideal candidate will possess the ability to connect and engage with individuals of diverse backgrounds, passionately believe that each person has inherent worth and dignity and the ability to become self-sufficient, and be a strategic thinker with demonstrated skills in growing referral bases, relationship management, and marketing.

What We Offer

• Competitive Medical/Dental/Vision Benefits.
• Retirement Plan-employer contribution of 4% of gross salary for 403b and additional 2% match option.
• Generous Vacation and Sick Leave.
• 11.5 Paid Holidays.
• Childcare Discount.
• Agency Life and Long-Term Disability Insurance.
• Professional Development.
• Education Awards.

This is an Exempt position with a salary range of $37,000 - $39,000.

We are an equal-opportunity employer. Employment selection and related decisions are made without regard to gender, race, age, disability, religion, national origin, color, gender identity, sexual orientation, veteran status, or any other protected class.

DRUGFREE WORKPLACE.

Keyword Search Options: (Trade, Trades, Skilled Trades, HVAC, Construction, Healthcare, Customer Service, Career Coach).