Career Development Specialist

JobTrain; Menlo Park (CA); On-site; USD 44,000 - 48,000; Full time

Benefits offered by this job

401K

EAP

Vacation time

Paid sick leave

Disability & life insurance

Holidays

Job summary

JobTrain in the Bay Area seeks a Career Development Specialist to guide students through intake, counseling, and job placement. You will develop employer partnerships and support students toward employment goals while tracking progress.

The role requires flexibility with in-office work, at least 3 days a week, with some training period limited to on-site work to support client needs.

Qualifications

• Experience in workforce development and job placement.
• Ability to manage workflow, paperwork and documentation.
• Experience with caseload management and client support.
• Experience working with populations facing barriers to employment.

Responsibilities

• Guide clients through intake, assessments, and enrollment.
• Provide personal and career counseling and coaching.
• Deliver 1-1 or group training on resume writing and interview skills.
• Collaborate on job placement activities and track outcomes.
• Report program deliverables to stakeholders.
• Partner with staff to improve processes and documentation.

Skills

Caseload management

Customer service

Communication

Public speaking

Critical thinking

Job development

Organization

Equity & inclusion

Independent work

Tools

MS Suite

Spreadsheets

Databases

CRM systems

Job description

About JobTrain

JobTrain is an organization on the move. We are delivering best in class outcomes, increasing our reach by expanding regionally, and we have committed to an ambitious new expanded mission to help our community to advance beyond the initial job placement, providing career advancement programming to help them achieve “full economic mobility.”

Born out of the civil rights movement in 1965, we’ve been servicing literally anyone and everyone who journeys through our doors at one of our (now) six, Bay Area career or training centers.We create an environment and workspace where our staff reflects the diversity of the communities we serve, fostering a safe and welcoming place for our clients.We deliver on some of the best outcomes in the workforce development field, with a vision to provide our clients with the long-term support they need to achieve full economic mobility.

We are growing, and we need your help!

Position Summary

The Career Development Specialist (CDS) plays a key role in our vocational educationprogram. The primary responsibilities of the CDSinclude,schedulingenrollments,addressing and overcoming barriers to education and employment, coaching and guiding students preparing them for the workplace, and developing andmaintainingemployer partnerships to for jobs and placement opportunities for our graduating students.

This position offers flexible hours and locations; however, 3 days minimum are expected to work in-office depending upon the needs of the clients,studentsand organization.During the initial training period, working from home may be restricted or unavailable.

Major Duties and Responsibilities

• Orientation / Registration-Guide clients through intake documentation and assessments todetermineeligibility for low- and no-cost services, process registration and enroll student-clients intoeducational programs.
• Coaching / Counseling / Case Management– Monitor and document student-client progress and provide feedback on a regular basis. Provide personal and career counseling and coaching as needed. Refer for additional supportive services and co-casemanageas needed.
• Training- Evaluate client needs and provide 1-1 or group training as needed on topics such as resume writing, mock interviews, critical thinking, soft skills, role play,appropriate dressand grooming in various workplaces.
• Work Experience / Job Placement-Collaborate with Employment Specialist for Job Placementactivities.Track employer placements for subsequentreporting.
• Reporting– Deliver and report status,outcomesand program deliverables for internal / external audiencesin a timely manner.
• Collaborate– Partner withemployment specialisttstaff andJobTrainstaff to provide input / feedback to document and proactively and continuously improve career development /JobTrainprocesses.

Qualifications

Experience

• Proven experience with: Workforce development (LMI, labor force dynamics) as it relates to job placement.
• Experience in owning and managing workflow, paperwork and documentation, ensuring document and workflow processes are complete, meeting deadlines.
• Understanding or experiencemanaging a caseload. Account management or grant management experience may be considered.
• Direct experience working with specialized populations experiencing barriers to employment (ie: people experiencing homelessness, low-income/publicassistance, justice engaged, long-term unemployment, mature workers, DV survivors, etc.)

Based on our internal career ladders, the selected applicant may qualify as either a Career Development Specialist 1 or Career Development Specialist 2. The applicant mustpossessone of the following:

CDS 1:1-2 years of relevant career experience in jobdevelopment and placement space.

CDS 2: 2-4 years of relevant career experience in jobdevelopment and placement space.

Knowledge,Skillsand Abilities

• Understanding ofcaseload management and documentation, including assessing and meeting client job and career needs, staying organized in follow up, documentation, and reporting job placements.
• Excellent customer service and client rapport-building skillsdemonstratedby maintaining and modeling a professional demeanor while efficiently performing the required job duties.
• Communication skills, especially the ability to guide conversations and achieve employment goals effectively & efficiently.
• Facilitation and public speaking skills with the ability to deliver training workshops in a variety of settings on a 1-1 basis or for a group.
• Critical thinking through a lens of empathy, compassion, equity,innovation& inclusion.
• Understanding ofgrant funded programs, eligibility criteria, databases & reporting parameters.
• Ability to work independently, autonomously and towardJobTrain’smission and career development team goals (i.e.: organization & task management, set and meet personal and professional goals, useadequate discernment).
• Broad familiarity with software and systems (i.e.: MS Suite, spreadsheets, databases, meeting technology, etc.)
• Must be able to travel to different sites asneeded, within Santa Clara & San Mateo Counties, including occasional evenings and weekends.

Compensation and Benefits

JobTrainoffers a competitive salary, 401K with an employer match after joining, EAP and emergency services, vacation time, paid sick leave, long-termdisabilityand life insurance. We also pay employees for 10 observed holidays including a whole week off between Christmas Eve and New Years Day.

Based on our career ladders the starting rate is as follows:

CDS 1: $32.46

CDS 2: $34.73

Additional Information

We want applicants who are interested in JobTrain’s mission, and we encourage you to attach a cover letter to explain why you are interested in JobTrain and how your experience matches with our needs.

At JobTrain, we take the interview process very seriously. If you are selected to move through the process you should expect a couple of telephone screen calls and one or two Zoom / on-site interviews as part of the interview process.

JobTrain is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. Additionally, JobTrain does not discriminate against any employee or applicant for employment because of race, color, ethnic background, religion, gender, gender identity, gender expression, sexual orientation, age, marital status, physical or mental disability or national origin.

Also, please note

• Our focus is on local candidates, we do not offer relocation benefits.
• Successful candidates must have legal residency and work eligibility in the United States (per INS Form I-9 instructions).
• JobTrain will require the successful candidate to undergo a background check.