Career Advisor - Choices/SNAP

Career Team; McKinney (TX); On-site; USD 45,000 - 55,000; Full time

Job summary

Career Team is seeking a Choices/SNAP Career Advisor to deliver professional career counseling, intensive case management, and follow-up services for Choices and SNAP participants. You will work under the supervision of the Choices/SNAP/NCP Program Manager and support onsite at One-Stop centers.

You'll assess jobseekers' employment needs, enter data into Work In Texas/TIERS, and guide participants through individual employment plans, referrals, and program services.

Qualifications

• Bachelor's degree in a related field and 1-2 years of work experience or a satisfactory equivalent of education and experience.
• Strong communication skills and knowledge about community resources.
• Possess strong analytical and problem-solving skills, with the ability to make well-thought-out decisions.
• Able to work with and relate to participants and be culturally sensitive.
• Must be computer literate and have MS Applications (Word, Excel, and Outlook) skills at minimum, and the ability to learn specialized databases and software systems.

Responsibilities

• Provide Choices/SNAP case management services to eligible participants.
• Complete intake and eligibility determination for the given workforce program.
• Assess jobseekers' employment and training needs and abilities through interviewing, testing, and other methods.
• Enter data into Work In Texas and TIERS and any participant information system as required.
• Guide jobseekers through the preparation of individual employment plans (IEP) based on their specific occupational goals.
• Counsel clients on available job opportunities, training programs, and other services.
• Refer individuals to appropriate services, training programs, or job opportunities and follow-up on those activities.
• Conduct orientation sessions, workshops, job clubs, and other group presentations for clients.
• Follow all policies, procedures, and regulations related to eligibility documentation; ensure that case files have originals and/or copies of eligibility documentation.
• Maintain accurate individual case files for each registered customer ensuring documentation.
• Provide referral and tracking of eligible customers into contracted programs provided on-site at the One-Stop centers and/or located in the community.
• Meet and/or exceed program benchmarks.
• Participate in all staff-related events including training, staff meetings, and supervision.
• Complete all required reports.
• Approach each day with a "ZAG" mindset.
• Other duties and projects as needed.

Skills

Communication skills

Case management

Data entry

Time management

MS Office

Education

Bachelor's degree in related field

Tools

MS Office (Word, Excel, Outlook)

Job description

Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career Team, we're solving today’s unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you'll feel right at home here.

Career Team is looking to hire a Choices/SNAP Career Advisor who will perform professional work providing career counseling, intensive case management, and follow-up services for eligible participants in the Choices and SNAP programs. Work is performed under the supervision of the Choices/SNAP/NCP Program Manager.

Your Impact on Career Team's Success

• Provide Choices/SNAP case management services to eligible participants
• Complete intake and eligibility determination for the given workforce program
• Assess jobseekers' employment and training needs and abilities through interviewing, testing, and other methods
• Enter data into Work In Texas and/or TIERS and any participant information system as required, and any other database as required by the One-Stop system
• Guide jobseekers through the preparation of individual employment plans (IEP) based on their specific occupational goals
• Counsel clients on available job opportunities, training programs, and other services
• Refer individuals to appropriate services, training programs, or job opportunities and follow-up on those activities
• Conduct orientation sessions, workshops, job clubs, and other group presentations for clients
• Follow all policies, procedures, and regulations related to eligibility documentation; ensure that case files have originals and/or copies of eligibility documentation
• Maintain accurate individual case files for each registered customer assuring that each file contains all required eligibility documents and meets compliance requirements
• Provide referral and tracking of eligible customers into contracted programs provided on-site at the One-Stop centers and/or located in the community in accordance with established contracts
• Meet and/or exceed program benchmarks
• Participate in all staff-related events as required, including but not limited to training, staff meetings, and individual supervision
• Complete all required reports
• Approach each day and task with a \"ZAG\" mindset
• Other duties and projects as needed

The Ideal Qualifications for this Position Include

• Bachelor's degree in a related field and 1-2 years of work experience or a satisfactory equivalent of education and experience
• Strong communication skills and knowledge about community resources
• Possess strong analytical and problem-solving skills, with the ability to make well-thought-out decisions
• Able to work with and relate to participants and be culturally sensitive
• Must be computer literate and have MS Applications (Word, Excel, and Outlook) skills at minimum, and the ability to learn specialized databases and software systems
• Ability to work in a variety of settings with a culturally diverse customer base with the ability to be culturally sensitive
• Ability to serve as a role model to customers and motivate them towards achieving goals
• Ability to meet and/or exceed set goals and objectives
• Excellent interpersonal, time management, customer service, organizational skills, and communication skills, both oral and written, required
• A Valid Driver's License

Additional Skills/Knowledge Career Team Would Love for This Role

• Bilingual or Multilingual
• Strong multitasking abilities and proactive approach to tasks
• Training in Trauma Informed Care, evidence-based practice, and/or whole family services

Employment Type:Full-Time, Non-Exempt Employee

Salary:$45,000 - $55,000 based on experience

Job Site:Onsite

Travel:15% travel within the region

About Career Team:

Founded in 1996, Career Team, LLC is a private workforce development organization.

Career Team's outstanding record of accelerating the human condition has resulted in numerous honors:

• Named by Inc. Magazine as one of America's 500 fastest growing privately held companies
• Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation
• Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program
• Invited to the White House after being cited by the National Welfare-to-Work Partnership and National Alliance of Business as a top 10 US training provider

As a socially conscious organization, Career Team has found a healthy balance between for-profit innovation and community enrichment. Looking ahead, the organization will continue to close the nation's opportunity divide with additional government-funded workforce sites; while also building staff capacity of workforce funding sources and industry providers. See www.careerteam.com for more information.

Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position.