Career Advisor 1

C2 Global Professional Services, LLC; Taylor (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

C2 Global Professional Services, LLC is recruiting a dedicated career counselor to guide jobseekers through assessments, planning, and workforce resources. You will support individuals with barriers to employment, provide resume help, interview prep, and guidance on training opportunities to reach long-term career goals.

In this role, you will maintain caseloads, coordinate with local programs, and connect participants to services that enhance employability and success in the job market.

Responsibilities

• Provides comprehensive career assessments to determine occupational interests and aptitude for jobseekers with varying barriers to employment.
• Identifies training and development needs and helps determine current vocational skills, employment history, interests, and abilities to guide career options.
• Influences and empowers job seekers to find employment by recommending workforce programs and services and completing program eligibility for grant-funded programs.
• Guides job seekers through career development and exploration, using tools like aptitude assessments, interviewing techniques, resume writing, and career planning services.
• Provides labor market information on opportunities, qualifications, and expected pay to help customers develop realistic career goals.
• Educates participants on job search skills and industry trends, assisting with resume development, mock interviews, and job search strategies.
• Provides information on training opportunities and educational vendors; informs about financial aid and scholarships available.
• Refers participants to training opportunities (occupational skills training, work-based training, apprenticeship).
• Prepares and submits ITA, work-based training requests, and supportive service requests in a timely manner.
• Continuously evaluates customer needs and provides referrals to internal or external support services to overcome challenges affecting career success.
• Maintains ongoing contact with customers to provide career services, case management, and progress monitoring.
• Develops cooperative relationships with internal teams, the public, and external partners; partners with the career centers’ business solutions unit to identify opportunities.
• Screens and refers participants to job opportunities focused on training-related development.
• Seeks ways to improve workforce services to meet labor market needs.
• Manages customer information and enters data into the MIS in a timely manner.
• Performs other duties and ensures case files meet quality assurance requirements.

Job description

Responsibilities

• Provides comprehensive career assessments (including professional level customers and to individuals with substantial barriers to employment) to determine occupational interests and aptitude. Identifies training and development needs, current level of vocational skills, employment history, interests, and abilities to assist jobseekers in understanding career options based on their long-term career goals.
• Influences and empowers job seekers and program participants to find employment. Recommending helpful workforce programs and services at the local, state, and federal level that customers are eligible to participate and enroll in. Conducts intake process and completes program eligibility for grant funded programs.
• Guides job seekers through the career development & exploration process. Helps determine occupational interests and abilities using a wide range of workforce tools, such as aptitude assessments, interviewing techniques, resume writing, and other career planning services.
• Provides useful and relevant labor market information to include, but not limited to, opportunities, qualifications, and expected pay in various industries to help customers develop actionable and realistic career goals.
• Educates participants on job search skills and industry trends to get them prepared for employment. Uses electronic and other resources to help customers make career and job search decisions. Directly assists jobseekers with resume development, simulated mock interviews, and developing successful job search strategies.
• Provides information regarding training opportunities and educational/training vendors based on jobseeker interest. Also provides customer information on other financial aid and scholarships available.
• Refers participants to training opportunities (occupational skills training, work-based training, apprenticeship) for employability skills and other professional development opportunities.
• Prepares & submits Individual Training Account (ITA), work-based training requests, and/or supportive service requests timely.
• Continuously evaluates customers’ needs and provides referrals/connections to internal or external support services to help overcome challenges and obstacles that could undermine the jobseekers’ academic or career success.
• Maintains continuous contact with customers in caseload to provide on-going career services, case management, career advising, and regularly monitors progress to ensure completion of academic or occupational goals.
• Develops constructive and cooperative working relationships with internal team members, the public and external partners.
• Partners with business solutions unit within career centers to help identify employment opportunities for participants.
• Proactively screens and refers participants to job opportunities they are qualified for with focus on training-related development.
• Proactively seeks ways to improve workforce services to meet labor market needs.
• Manages customer information and enters required data (service codes and case notes) into the management information system(s) in a timely manner.
• Performs other duties as assigned and fulfills responsibilities as required.
• Ensures that case files meet/exceed all local, state, and federal quality assurance requirements.