Care Transitions Specialist II - My Choice

Trillium Health Resources; Charlotte (NC); Remote; USD 56,000 - 70,000; Full time

Benefits offered by this job

Health Insurance with employee premium

Remote work options

Flexible Spending Accounts

PTO & Holidays

NC Local Government Retirement Pension

401k with employer match

Job summary

Trillium Health Resources is seeking a Care Transitions Specialist II (My Choice) to coordinate transitions from institutional settings to community care. This remote role serves NC counties in the Northern, North Central, or South Central regions and supports IDD/MH/SU populations with education and transition planning.

The ideal candidate has a Bachelor's in human services, 2+ years of experience with IDD/MH/SU/TBI, and a valid driver's license.

Qualifications

• Bachelor's degree in human services and two (2) years of experience working directly with complex individuals with IDD/MH/SU or TBI.
• Fully vaccinated against Covid-19, Influenza (annually within Influenza season), MMR, Varicella and Tdap. Proof of vaccination or immunity required.
• Must have a valid driver's license and reside within Trillium's Northern, North Central, or South Central Region in NC and must be able to travel within catchment.
• Must be legally authorized to work in the United States without requiring sponsorship for employment now or in the future (e.g. OPT F-1, J-1).

Responsibilities

• Coordinate care transition activities to support timely movement between care settings.
• Execute transition plans based on established guidelines and assessed needs.
• Communicate with providers and partners to ensure services are in place during transitions.
• Monitor transition timelines and ensure required actions are completed.
• Facilitate referrals and confirm service connections following transitions.
• Provide education on services and resources within the community.
• Link individuals to community resources and services for community-based integration.

Education

Bachelor's degree in human services

Job description

Pay Plan Title: Care Transitions Specialist II (NE) Working Title: Care Transitions Specialist II - My Choice FLSA Status: Non-Exempt Posting Salary Range: $56,270 - $69,898 Office Location: Remote within Trillium's Northern, North Central, or South Central Region (See requirements section for included counties)

POSTING DETAILS: Make an Impact Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.

Why Work for Us? Trillium believes that empowering others begins with supporting our team. We offer our employees:

• A collaborative, mission-driven work environment
• Competitive benefits and work-from-home options for most positions
• Opportunities for professional growth in a diverse inclusive culture

Every day, our work changes lives - from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities.

If you are looking for a unique opportunity to make a tangible impact on the lives of others,

What We're Looking For

Trillium Health Resources has a career opening for a Care Transitions Specialist II (NE) - My Choice to join our team! The Care Transitions Specialist II (NE) supports individuals transitioning from institutional and residential settings to community-based care. The role coordinates services, provides education and transition planning, and addresses barriers to ensure safe, timely, and successful transitions to integrated community settings. This Care Transition Specialist II will serve as a member of the My Choice program for IDD members currently living in an intermediate Care facility and or State Developmental Center.

On a typical day, you might:

• Coordinate care transition activities to support timely movement between care settings.
• Execute transition plans based on established guidelines and assessed needs.
• Communicate with providers and partners to ensure services are in place during transitions.
• Monitor transition timelines and ensure required actions are completed.
• Facilitate referrals and confirm service connections following transitions.
• Provide education on services and resources within the community.
• Link individuals to community resources and services for community-based integration.

Employee Benefits

Trillium knows that work/life balance is essential. That's why we offer:

• Typical working hours: 8:30 am - 5:00 pm; flexible work schedules available for some positions with management approval.
• Work-from-home options available for most positions
• Health Insurance with no premium for employee coverage
• Flexible Spending Accounts
• 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
• NC Local Government Retirement Pension (defined-benefit plan)
• 401k with 5% employer match and immediate vesting
• Public Service Loan Forgiveness (PSLF) qualifying employer
• Quarterly stipend for remote work supplies

Qualifications

Required:

• Bachelor's degree in human services and two (2) years of experience working directly with complex individuals with IDD/MH/SU or TBI.
• The following immunizations are required for this position: 1. Fully vaccinated against Covid-19, Influenza (annually within Influenza season Nov 1 - March 31), MMR, Varicella and Tdap (Tetanus, diphtheria pertussis). 2. MMR and Varicella - must show proof of vaccination or have blood drawn to show immunity. 3. Tdap - must show proof of one dose. 4. Employees must provide proof of all immunizations prior to their start date or agree to provide proof of all immunizations within 4 months of start date.
• Must have a valid driver's license.
• Must reside within Trillium's Northern, North Central, or South Central Region, which includes the following counties: Bertie, Camden, Chowan, Currituck, Gates, Halifax, Hertford, Martin, Northampton, Pasquotank, Perquimans, Warren, Beaufort, Dare, Edgecombe, Greene, Hyde, Nash, Pamlico, Pitt, Tyrrell, Washington, Wilson, Carteret, Craven, Duplin, Jones, Lenoir, Onslow, Pender, Sampson, and Wayne.
• Must be able to travel within catchment as required.
• Must be legally authorized to work in the United States without requiring sponsorship for employment now or in the future (ex: OPT F-1, J-1).

Deadline for Application: Monday, November 9, 2026 at 11:59pm

Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. All candidates must pass a drug test as a condition of employment.

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