Care Transitions Coordinator

Jobtome; Cumming (GA); On-site; USD 66,000 - 98,000; Full time

Benefits offered by this job

Comprehensive benefits package

Incentive and recognition programs

Equity stock purchase program

401(k) contribution

Job summary

Amedisys is seeking an Account Executive to develop and maintain referral relationships to support patient admissions and agency growth. You will be the liaison between the organization and providers, promoting home health services while ensuring regulatory and payer requirements are met.

You will travel 50% or more within the assigned territory, collaborating with clinical and administrative teams to reach census and revenue goals, all while focusing on patient-centered care and high-quality

Qualifications

• Required: RN or LPN license valid in assigned state(s).
• Required: 1+ years in healthcare business development/outreach.
• Required: Reliable transportation, valid driver’s license and liability insurance.

Responsibilities

• Educates health care professionals, patients and families about home care services.
• Develops and maintains relationships with key referral sources (hospitals, nursing homes, physician offices).
• Coordinates patient admissions with the team and completes referral to admission process.
• Conducts on-site visits to assess patient needs and barriers to care.
• Keeps accurate records of patient interactions and referrals.
• Achieves admissions, product, and payor-mix goals.
• Documents daily CRM call notes and activities.

Skills

Healthcare business development/outre

Relationship building

Education

RN/LPN license

Bachelor's degree (preferred)

Job description

Explore opportunities with Amedisys, part of the Optum family of businesses. We provide home health, hospice and community-based services that help people receive quality care where they feel most comfortable: at home. Rooted in personalized care, we support patients and provide comfort through each stage of their health journey, while building trusted relationships along the way. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together.

As the Account Executive you will be responsible for developing and maintaining referral relationships to support patient admissions and agency growth. This role serves as a key liaison between the organization and healthcare providers, facilities, and community partners, promoting home health services while ensuring compliance with regulations and payer requirements. As the Account Executive you will work collaboratively with the clinical and administrative teams to achieve census and revenue goals while maintaining a strong focus on patient-centered care.

Primary Responsibilities:

• Educates health care professionals, patients, and families about home care services.
• Develops and maintains relationships with key referral sources, such as hospitals, nursing homes and physician offices to generate leads.
• Coordinates patient admissions with the team, including obtaining all required documentation to complete referral to admission process.
• Conducts on-site visits to assess patient needs and identify barriers to care.
• Keeps accurate records of patient interactions and referrals.
• Achieves admissions, product, and payor-mix goals.
• Meets short and long-term target account goals.
• Documents the minimum expectation of sales calls daily in CRM (including pre and post call notes).
• Maintains a complete, up-to-date record of targeted referral sources in territory in CRM.
• Attends community events to promote Amedisys.
• Responds to customer complaints in timely manner.
• Performs other duties as assigned.

Please note:

This role will travel 50% or more within the assigned territory.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Current RN or LPN license, specific to the state(s) you are assigned to work. MSW, LCSW, PT, PTA, OT, OTA, SLP, and PA licenses are considered in some cases
• 1+ years of experience in a healthcare related business development/outreach role
• Reliable transportation, current driver's license, and liability insurance

Preferred Qualifications:

• Bachelor's degree

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $65,600 to $98,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.