Care Transition Navigator - Healthcare Sales

VitalCaring Group; Jacksonville (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

Join a mission-driven healthcare organization that values compassion and purpose. As a Care Transition Navigator, you'll play a vital role in guiding patients through their healthcare journeys, ensuring they receive the support they need. This innovative firm offers a competitive compensation package and a culture that fosters growth and collaboration. With a commitment to delivering high-quality patient care, your contributions will make a meaningful impact on the lives of patients and their families. If you're passionate about healthcare and looking for a supportive team environment, this role is perfect for you.

Benefits

Medical, Dental & Vision Insurance

401(k) with Company Match

Paid Time Off

Tuition Reimbursement

Pet Insurance

Flexible Spending Accounts

Virtual & Mental Health Support

Supplemental Health & Life Insurance

Qualifications

• Must have an active RN, LVN, or PT license.
• Experience in home health or hospice preferred.

Responsibilities

• Nurture relationships with patients and families.
• Collaborate with discharge planners for effective transitions.
• Ensure post-transition needs are addressed.

Skills

Patient Care

Customer Service

Communication Skills

Problem Solving

Education

Registered Nurse (RN) License

Licensed Vocational Nurse (LVN) License

Physical Therapist (PT) License

Job description

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Join VitalCaring – Where Your Passion Changes Lives!

Are you looking for a career where compassion meets purpose? At VitalCaring, we’re more than a home health and hospice provider—we’re a family that supports, inspires, and uplifts both our patients and our team members.

Who We Are

Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 65 locations across the country. We are committed to fostering a culture of support, growth, and excellence for our team that is the backbone of how we ensure we deliver exceptional patient care.

Why Choose VitalCaring?

Drive Innovation. Deliver Impact - Join a mission-driven team where your work directly contributes to advancing patient care. As a key player in a forward-thinking healthcare organization, you’ll represent innovative solutions that truly make a difference for patients and families—today and into the future

Make a Meaningful Impact – Help patients and families navigate their healthcare journey with compassion and dignity.

Thrive in a Supportive Team – Work with a team who genuinely care and invest in your success.

Grow Your Career – Take advantage of advanced training, mentorship, and career development opportunities.

Competitive Pay & Benefits – Be rewarded for your dedication and expertise with a compensation package that truly reflects your value. Our benefits are thoughtfully designed to support your well-being—offering the flexibility, security, and resources you need to thrive both at work and in life. We celebrate success at every level, with meaningful recognition for both individual contributions and team achievements.

Compensation/Earning Potential: generous salary with unlimited commission potential

Health & Wellness

• Medical, Dental & Vision
• Pharmacy Benets
• Virtual & Mental Health Support
• Flexible Spending Accounts (FSAs) & Health Savings Account (HSA)
• Supplemental Health & Life Insurance
  
  

Financial & Legal

• 401(k) with Company Match
• Employee Referral Program
• Prepaid Legal Plans
• Identity Theft Protection
  
  

Work-Life Balance & Perks

• Paid Time Off
• Pet Insurance
• Tuition & Continuing Education Reimbursement
  
  

As a Care Transition Navigator, You Will

• Cultivate and nurture relationships with referral sources, patients and families
• Collaborate closely with facility discharge planners to ensure timely and effective discharges
• Interact directly with patients and families to ensure all post transition needs are addressed to ensure a safe and effective transition home
• Facilitate thorough communication between care team members to enhance the transition home
• Deliver exemplary care to patients along the care continuum
• Collaborate with operational leaders to support a strong team culture, address challenges, promote accountability and drive continuous improvement
• Utilize available tools and market knowledge to understand market dynamics and identify productive sources of growth
• Consistently deliver on monthly individual performance goals
  
  

Skills For Success

• Passionate about delivering high-quality patient care
• Committed to delivering outstanding customer service in every interaction
• Solution-driven, execution-oriented, and responds with urgency
• Able to overcome obstacles and challenges and always respond with a sense of urgency
• Enthusiastic about being accountable for delivering measurable results within agreed timelines
  
  

Experience To Deliver On Our Mission

• Active and unencumbered license as a Registered Nurse (RN), Licensed Vocational Nurse (LVN), or Physical Therapist (PT) in the state of practice
• Previous experience in home health, hospice, or healthcare setting preferred
• Strong communication and coordination skills across interdisciplinary teams
• Ability to work independently while managing multiple priorities
• Commitment to delivering compassionate, patient-centered care
  
  

Join VitalCaring Group and experience a company that invests in you every step of the way!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other, Information Technology, and Management

• Industries

  Hospitals and Health Care

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