Care Transition Assistant - Case Management - PT - 1st Shift

Huntsville Hospital Health System; Longwood (AL); On-site; USD 34,000 - 44,000; Full time

Job summary

Huntsville Hospital Health System is seeking a Care Transition Assistant to support Case Management staff with clerical duties and discharge planning. The role involves arranging post-discharge services, issuing Medicare Important Message letters, and communicating updates to the hospital care team.

The position emphasizes teamwork, strong communication, and the ability to work independently while handling multiple tasks in a fast-paced hospital environment.

Qualifications

• High School diploma is required.
• Customer service experience is preferred; hospital experience preferred.
• Must be able to work independently and communicate clearly (verbal and written).
• Must be able to organize, prioritize and interact with all staff in a courteous, professional manner.
• Must have computer skills.

Responsibilities

• Assist Case Management and Social Work staff with clerical tasks.
• Arrange post-discharge services for patients.
• Issue Medicare Important Message letters.
• Communicate updates to the hospital care team.
• Support the department's Case Managers and Social Workers in daily duties.

Skills

Verbal written communication

Independent working

Team collaboration

Organizational skills

Computer skills

Education

High School diploma

Job description

Overview

The Care Transition Assistant supports the Case Management staff by providing clerical functions for the department’s Case Managers and Social Workers. These tasks include but are not limited to: arranging post discharge services, issuing Medicare Important Message letters and communicating updates to the hospital care team staff

Qualifications

Education: Requires High School diploma

Experience: Service in a customer service role preferred; Hospital experience preferred

Additional Skills/Abilities: Care Transition Assistant must be able to work independently and possess excellent verbal and written communication skills. It is imperative that the Care Transition Assistant has the ability to function as a team member and appropriately seek supervision as needed. Must demonstrate the ability to organize and prioritize and the ability to interact with all levels of staff in a courteous and professional manner.

Must have computer skills

About Us

Build your career with us

At Huntsville Hospital, Huntsville Hospital for Women & Children and Madison Hospital, you’ll find meaningful work, supportive teams and opportunities to grow within a locally governed, nonprofit health system committed to the communities we serve. Our workplace culture has earned national recognition, including Newsweek’s America’s Greatest Workplaces in Health Care 2026 and Forbes’ America’s Best-in-State Employers 2025. Huntsville Hospital is the region’s primary referral center for advanced and specialty care, home to a specialized Orthopedic & Spine Tower, a Level III Regional Neonatal ICU and North Alabama’s Level I Trauma Center. Together, our three Madison County hospitals have 971 licensed beds and offer career opportunities across a wide range of specialties and care settings. Employees have access to continuing education, Shared Governance, Clinical Ladder, Nurse Residency, tuition assistance, child care, wellness resources, an on‑site employee pharmacy and health clinic, and more. We are proud to be an equal opportunity employer and a partner in the U.S. Army Partnership for Your Success (PaYS) Program.

Huntsville Hospital Benefits:

We are committed to providing competitive benefits. Our benefits package for eligible employees includes medical, dental, vision, life insurance, flexible spending; short term and long term disability; several retirement account options with 401Korganization match; nurse residency program; tuition assistance; student loan reimbursement; On‑site training and education opportunities; Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more!

Learn more about Huntsville Hospital Health System:

• Careers:https://careers.hhsys.org/careers-home
• Benefits:https://careers.hhsys.org/why-hh-health/benefits/benefits-at-huntsville-hospital/
• Education & Professional Development:https://www.huntsvillehospital.org/education
• Life In Huntsville:https://www.huntsvillehospital.org/about-huntsville-al