Care Team Manager: Lead DSPs to Elevate Resident Care

Beacon Specialized Living; Hummelstown (Dauphin County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive benefits

DailyPay

Paid training

LEAP program

Career growth

Job summary

Beacon Specialized Living Services is seeking a Care Team Manager to lead a team of Direct Support Professionals and oversee daily operations in a residential program. You will supervise staff, ensure high-quality, person-centered care, and collaborate with families, clinical teams, and regulators to maintain a safe environment.

The role emphasizes leadership, coordination of budgets and schedules, and ensuring compliance, while offering ongoing training and leadership development through the

Qualifications

• High school diploma or GED required; valid driver’s license.
• Supervisory or management experience in healthcare or human services preferred.
• Strong leadership and communication skills with a person-centered approach.

Responsibilities

• Lead and support DSP staff; coach, mentor, and develop the team.
• Oversee resident well-being, advocate for needs, and promote person-centered planning.
• Manage operations: budgets, staff schedules, payroll accuracy, and licensing compliance.
• Ensure home safety, cleanliness, and proper maintenance.
• Collaborate with families, referral sources, and regulatory agencies; keep leadership informed.

Skills

Leadership

Team building

Communication

Organization

Resilience

Education

High school diploma or GED

Some college coursework in human services or business

Job description

$500 Sign-On Bonus

Make a Difference. Lead with Purpose. Grow with Beacon Specialized Living.

Beacon Specialized Living is seeking a

Care Team Manager (CTM)

$500 Sign-On Bonus

Make a Difference. Lead with Purpose. Grow with Beacon Specialized Living.

Beacon Specialized Living is seeking a Care Team Manager (CTM) to join our team and help lead the day-to-day operations of one of our residential homes supporting individuals with intellectual and developmental disabilities (IDD).

As a Care Team Manager, you will play a key leadership role in ensuring the people we support receive high-quality care while maintaining a safe, positive, and supportive home environment. This is an excellent opportunity for someone who is passionate about serving others and ready to take the next step in their leadership career.

What You'll Do

• Lead and support Direct Support Professionals (DSPs) and residential staff.
• Oversee the daily operations of the assigned home.
• Ensure individuals receive care and support consistent with their individual needs and plans.
• Provide coaching, training, and performance feedback to team members.
• Assist with recruiting, onboarding, scheduling, and staff retention.
• Ensure required documentation is completed accurately and on time.
• Monitor compliance with company policies, state regulations, and applicable care standards.
• Support medication administration and health/safety procedures as required.
• Respond appropriately to behavioral or operational concerns and escalate issues when necessary.
• Build positive relationships with individuals supported, families, staff, and community partners.
• Maintain a clean, safe, and welcoming home environment.
• Participate in meetings, trainings, and quality-improvement initiatives.
• Serve as a hands-on leader who is willing to step in and support the team when needed.
  
  

What We're Looking For

• Previous experience in IDD, behavioral health, healthcare, human services, or residential services preferred.
• Previous supervisory or leadership experience preferred.
• Strong communication, organization, and problem-solving skills.
• Ability to coach, motivate, and hold team members accountable.
• Ability to work independently while collaborating with regional and operational leadership.
• Comfortable working in a fast-paced, 24/7 residential environment.
• Reliable transportation and ability to meet position-specific driving requirements, if applicable.
• Must meet all company and state requirements for the position.
  
  

Why Join Beacon?

At Beacon Specialized Living, you aren't just managing a home—you are helping create a place where people can live, grow, and thrive.

We value leaders who are compassionate, accountable, team-oriented, and committed to making a meaningful difference in the lives of the individuals we support.

Apply today and take the next step in your leadership career with Beacon Specialized Living!