Care Team Manager

New Perspective Senior Living, LLC; Mentor, Northern (OH, KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Annual bonus

401(k) with company match

Paid time off & holidays

Company-paid life insurance

Short-term disability

Long-term disability

Health savings account (HSA)

Education assistance

Job summary

New Perspective Senior Living, LLC is seeking a Care Team Manager to lead a team of caregivers and ensure high‑quality resident care. The role focuses on training, motivating, and mentoring staff to deliver compassionate service to older adults, with collaboration across clinical and administrative teams.

You will supervise scheduling, care plans, and performance reviews, while maintaining strong communication with families and coordinating with the Health and Wellness Director.

Qualifications

• Leadership experience in a care or senior living setting.
• Strong communication and interpersonal skills with residents, families, and staff.
• Empathy for residents and time-management skills for a dynamic team.
• Ability to establish and guide care plans, monitor progress and coaching needs.

Responsibilities

• Supervise, train, and coach care team members.
• Ensure resident service plans are read and followed.
• Collaborate with Health and Wellness Director to schedule staff for quality delivery.
• Recruit, interview, hire, onboard, and train staff.
• Conduct performance reviews and coaching to improve outcomes.
• Maintain frequent communication with residents' families.

Skills

People leadership

Communication

Interpersonal skills

Empathy

Team coordination

English proficiency

Education

Bachelor's degree in healthcare administration or related field

Tools

Microsoft Office/Google Workspace

HRIS/ERP systems

Job description

New Perspective Salida Woods
7685 Lake Shore Blvd
Mentor, OH 44060, USA

Description

Why New Perspective Senior Living?A career with a purpose starts here!

This is an exciting time to join New Perspective. We are a growing company serving over 4,000 seniors today with a goal of reaching 10,000 within the next couple years. Our growth is creating energy, excitement, and the opportunity to make a difference in the lives of others. We have a culture of servant leadership and collaboration that supports each team member’s personal and professional development. At New Perspective you’re not just an employee, you are a valued member of our team.

Care Team Manager Position Overview

If your personality is fueled by meaningful relationships, then you need to check out our Care Team Manager position. The Care Team Manager leads and mentors a great team of caregivers who work hard to make a significant difference in the lives of older adults, daily! It’s your chance to use your skills to train, motivate, and inspire your team to build and nurture relationships with our residents, families, and clinical support team members. We offer a collaborative, servant leadership environment that supports your success and drives a high degree of resident satisfaction.

As an expanding company with a growing list of opportunities, we are senior living industry leader. New Perspective invests heavily in the development of their team members—providing leadership training, tuition reimbursement and career advancement. Make a difference in the life of an older adult AND your career.

Responsibilities

• Supervise, train, and coach care team members in support of quality delivery of resident care.
• Ensure all resident individualized service plans and service records are being read and followed by the care team.
• Collaborate with the Health and Wellness Director (HWD) to schedule care team at adequate levels to ensure quality program delivery.

Partner with Executive Director (ED) & Business Office Manager to recruit, interview, hire, onboard, and train staff.

Ensure care team performs in accordance with daily, weekly, and monthly task sheets.

Collaborate with the HWD and ED to conduct performance reviews, coaching, training, performance improvement counseling, and retention activities.

• Maintains frequent and delightful communication with residents' families.

Qualifications

• Strong passion for managing and developing others.
• Ability to work in a team environment.
• Strong communication and interpersonal skills.
• Empathy for the challenges experienced by residents, families, and team members, with the problem-solving skill sets to support them.
• Strong computer skills and ability to interact with a variety of electronic devices.
• Ability to communicate effectively verbally and in writing using the English language.
• Ability to handle multiple tasks simultaneously.
• Ability to work a flexible schedule, including weekends and holidays.
• This role is eligible for an annual bonus!
• 401(k) with Company Match!
• Paid Time Off and Holidays
• Company-Paid Basic Life Insurance
• Voluntary Short-Term Disability
• Company-Paid Long-Term Disability
• Health Reimbursement Account/Health Savings Account
• Flexible Spending Accounts
• Education assistance - up to $5,000 per calendar year!
• Real-time Access to Earned Wages
• Employee Assistance Program

*Benefits vary by full-time, part-time, and PRN status.

New Perspective is an Equal Opportunity Employer.

Care Manager

Senior Living

Resident Assistant

Lead Caregiver

House Manager

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.