Care Team Assistant

CHS Children's Hospital and Health System, Inc.; Milwaukee (WI); On-site; USD 35,000 - 50,000; Full time

Job summary

Children’s Wisconsin is seeking an Ambulatory Care Team Assistant to provide clerical and clinical support in a dedicated healthcare environment for children. The role includes scheduling, managing communications, and ensuring effective clinic operations. Ideal candidates have healthcare experience, strong interpersonal skills, and proficiency with data entry and relevant technologies.

Qualifications

• Minimum of 1-2 years of related experience, preferably in healthcare.
• Ability to manage multiple tasks in a fast-paced environment.
• Experience in clerical support and patient scheduling.

Responsibilities

• Provide clerical and clinical support for clinic operations.
• Schedule patient appointments and manage phone communications.
• Assist in maintaining the clinic environment.

Skills

Data entry skills

Interpersonal communication

Organizational skills

Analytical skills

Prioritizing skills

Education

High school education or equivalent

Associates or Bachelor's degree (preferred)

Tools

Microsoft Office

Clinical information systems

Job description

At Children’s Wisconsin, we believe kids deserve the best.

Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.

We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.

The Ambulatory Care Team Assistant provides clerical and clinical support for the operations for assigned clinics, including scheduling patient appointments and tests, managing phone calls and in baskets, assisting in maintaining the clinic environment and facilitating communication to support clinic workflows and operations.
Requires a high school education or equivalent. Associates or Bachelor's degree preferred.
A minimum of 1-2 years of related experience. Healthcare experience preferred.
Proficient data entry skills with accuracy and speed.
Ability to utilize Microsoft Office, Internet/Intranet, clinical and other information systems and technology
Excellent interpersonal communication skills necessary to gather and share information with providers, patients, visitors, families, and team members in a courteous and confidential manner.
Excellent organizational, analytical, and prioritizing skills necessary to work in a fast-paced environment with multiple tasks done simultaneously.
Normal clinic environment where there is limited potential for exposure to blood and other high risks body fluids.

Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

Dedicated solely to the health and well-being of children

We are the region's only independent healthcare system dedicated solely to the health and well-being of children. In Milwaukee and throughout the state, we provide kids and their families a wide range of care and support - everything from routine care for ear aches or sore throats to life saving advances and treatment options. Our academic partner, The Medical College of Wisconsin, brings many of the nation's most well-respected doctors to our team. Together we work to ensure that every child and family we serve receives nothing but the best. Learn more about our affiliation with the Medical College of Wisconsin and the power of academic medicine.

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