Care Specialist I (CT Licensed)

FreedomCare, LLC; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

A caregiving service provider is seeking a Care Specialist I to support caregivers and patients effectively. Key responsibilities include ensuring seamless onboarding, creating schedules, and providing exceptional customer service. The ideal candidate should have experience in a call environment and strong technical skills. This position can be done remotely in the United States.

Qualifications

• Experience in a high-volume inbound and outbound call environment.
• Computer proficiency and strong typing skills.
• Flexibility to adapt as role responsibilities evolve.

Responsibilities

• Ensure a seamless onboarding process for caregivers.
• Create and modify schedules using the scheduling application.
• Provide exceptional customer service and support.

Skills

Customer service skills

Technical knowledge

Typing skills

Job description

A company is looking for a Care Specialist I (CT / Remote).

Key Responsibilities

• Ensure a seamless onboarding process for caregivers in the Adult Foster Care program
• Create and modify schedules using the scheduling application
• Provide exceptional customer service and support for caregivers and patients

Required Qualifications

• Experience in a high-volume inbound and outbound call environment
• Motivated to assist patients and caregivers with service-related issues
• Above average knowledge of technology applications (web, telephony, mobile)
• Computer proficiency and strong typing skills
• Flexibility to adapt as role responsibilities evolve