Nurse Care Specialist

Atria Senior Living; California; On-site; USD 117,000 - 127,000; Full time

Job summary

Atria Senior Living is seeking a Resident Services Director in California to lead care oversight and ensure regulatory compliance across the community.

You will supervise ARC processes, coordinate with families, and drive continuous improvement in resident care, staffing, and training, while collaborating with other departments to maintain high-quality services.

Qualifications

• Must hold LPN/LVN license; RN preferred.
• Three (3) or more years of experience in Assisted Living or Healthcare.
• Three (3) or more years of experience overseeing programs across multi-site operations.
• Must possess valid driver’s license and clean driving record.
• Ability to read and interpret safety rules and procedures; strong written/verbal skills.

Responsibilities

• Oversee resident care management across the community.
• Ensure ARC assessments, service plans, and assignments are timely and accurate.
• Audit resident files and medication administration records for compliance.
• Lead staff trainings, orientations, and scheduling.
• Coordinate with families and hospitals; support sales initiatives.

Skills

Communication skills

Driving

First Aid & CPR

Education

LPN/LVN license

RN license preferred

Job description

Overview

We create communities where employees thrive in their work, helping our residents thrive in their homes.

Atria Senior Living’s family of brands has openings for individuals looking for a career with outstanding benefits, including:

• Paid holidays and PTO
• Benefits package also includes Health, Dental, Vision, and Life Insurance
• Retirement Savings Plan / 401(k) employer match
• Tuition reimbursement (U.S Based Communities)

*Enrollment in benefits varies by employee classification

As a valued team member at Atria, you’ll work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance.

The basesalary range for this position is $117,000-$127,000/yr. dependent on prior work history and experience

Responsibilities

This individual performs essential assisted living functions in designated communities while the Resident Services Director (RSD) position is open. This individual will focus primarily on ensuring level of care is accurate and up-to-date and the community is in compliance with policies and procedures.

• Responsible for resident care management throughout community.
• Ensure initial and ongoing ARC assessments are timely and accurate.
• Ensure ARC service plans and ARC assignment sheets are accurate and current.
• Review and sign off on communication log and follow-up on critical issues.
• Administer first-aide to residents as needed.
• Oversee the medication program throughout the community and provide oversite to the Resident Medication Assistants.
• Follow up on incident reports and document incidents (such as abuse, neglect) as needed, consistent with Atria and state designated regulations and policies.
• Audit resident files (ARC and assisted living file) for accuracy and to ensure compliance with regulations and policies.
• Conduct medication administration records (MARS) and med cart audits to ensure all aspects of medication program are being completed in compliance with regulations and policies.
• Correct any outstanding deficiencies related to resident services and follow up as needed with State survey point of contact.
• Oversee state regulatory and Quality Enhancement compliance.
• Receive and address resident and family concerns in an effective and compassionate manner.
• Ensure proactive communication occurs with families as to resident’s status.
• Lead family meetings to review service plan updates/level of care changes.
• Assist with arranging for transportation with residents to their appointments as needed.
• Conduct training of staff by conducting timely in-services for frontline staff.
• Create monthly staffing schedule and oversee weekly/daily compliance and coverage.
• Review ARC assignment sheets for Resident Services Assistants to ensure all duties have been performed
• Complete ARC documentation as required.
• Hire staff as needed and conduct orientation.
• Ensure performance evaluations and merit increases are completed.
• Participate in stand-up meetings to represent the Resident Services Department.
• Coordinate with other departments to ensure resident care is at the highest level.
• Maintain spend down log for purchases and other logs for Agency as utilized.
• Organize the Assisted Living office/department and delegate essential functions as needed.
• Conduct tours as needed.
• Cultivate relationships with hospitals, clinics, etc. to support sales.
• Conduct pre-admission assessments to determine level of care.
• Assist with emergencies such as evacuation of communities as need arises.
• May drive company vehicle from community to social and other various destinations (only if required by community).
• May perform other duties as needed and/or assigned.

Qualifications

• LPN/LVN required; RN preferred.
• Three (3) or more years of experience in a similar role in Assisted Living or Healthcare.
• Three (3) or more years of experience providing program oversight in an organization consisting of multi-site operations.
• Appropriate state licensing, where required.
• Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Able to compute rate, ratio, and percent.
• Must possess excellent verbal and written communication skills. Must be able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Must be able to write routine reports and correspondence and speak effectively before groups of customers or employees of organization.
• Position requires driving responsibilities (may use Company provided vehicle and/or personal vehicle).
• Must possess valid driver’s license.
• Must satisfactorily meet and be in compliance with Atria motor vehicle policy standards.
• Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Able to deal with problems involving a few concrete variables in standardized situations.
• First Aid and CPR Certification, if required by state law.
• Successfully complete the Atria medication management training.
• Available to work flexible work hours due to demands of position.