Care Promoter Medical Assistant – Patient-Centered Growth

ChenMed LLC; Ferguson (KY); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

ChenMed is seeking a Care Promoter 1 to help keep our medical centers running smoothly. This unlicensed role blends administrative tasks with supervised clinical duties, supporting a physician-led care team focused on high-quality primary care for targeted patient populations.

The position involves vital signs, patient communication, basic lab work, phlebotomy, medication administration under supervision, and health coaching. A sign-on bonus is available for qualified applicants.

Qualifications

• Excellent interpersonal and customer service skills with a heart of compassion and empathy towards our patients and families
• Exceptional oral and written communication skills, time management skills and organizational skills
• Ability to effectively collaborate and partner with team members, including physicians and other clinicians, market leaders, center managers, nurses, case managers, front desk staff, center managers, and market leaders
• Mindset focused on resolving problems for patients and achieving team goals
• Knowledge of medical products, terminology, services, standards, policies and procedures
• Spoken and written fluency in English

Responsibilities

• Measures and records patient vital signs; records patient interview and medical history.
• Catalogs and communicates patient needs to the PCP, Clinician, Specialist and/or other clinical personnel.
• Prepares patients for examinations and performs routine screening tests; assists physician with exams; explains treatment procedures and physicians' instructions to patient.
• Observes patients and reports any changes in patient conditions to the PCP, Clinician, Specialist and/or other clinical personnel.
• Perform non-critical medical and therapeutic procedures based on medical instructions.
• Collects phlebotomy and other lab specimens; performs basic waived lab tests.
• Prepares and administers medications; changes dressings, applies bandages, removes sutures and other first aid procedures; uses CPR skills when necessary, all under physician supervision.
• Maintains supplies, equipment, stocks and sterilizes instruments; practices OSHA safety standards; performs accurate, legal, and ethical documentation at all times.
• Processes patient phone messages, returning calls and routing them to other team members as appropriate; calls patients to obtain and relay pertinent information for the physician.
• Upon physician approval and authorization, calls in prescriptions to the pharmacy.
• Uses communication skills with appropriate medical terminology; and follows appropriate legal and ethical professional conduct; authorized individuals will use the ChenMed Rx system to support physician medication dispensing.
• Provides health coaching to a defined group of patients to support healthy lifestyle choices. Follows up with coached patients via weekly calls.
• Performs other duties as assigned and modified at manager’s discretion.

Skills

Interpersonal skills

Customer service

Communication skills

Time management

Organization

Travel willingness

Education

High school diploma or equivalent

Medical Assistant program

Work experience in medical setting

BLS for Healthcare Providers

Geriatric experience preferred

Tools

EMR system experience

Job description

ChenMed is seeking a Care Promoter 1 to help keep our medical centers running smoothly. This unlicensed role blends administrative tasks with supervised clinical duties, supporting a physician-led care team focused on high-quality primary care for targeted patient populations.

The position involves vital signs, patient communication, basic lab work, phlebotomy, medication administration under supervision, and health coaching. A sign-on bonus is available for qualified applicants.