Care Partner/HCA/CNA

Milestone Retirement; Pullman (WA); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

On-site training

401(k) with employer match

Generous PTO

Medical, Dental, Vision (over 30 hours

Pet insurance

Perks at Work

Employee Assistance Program

Voluntary benefits options

Job summary

Milestone Retirement in Pullman, WA, seeks compassionate Care Partners to support residents in Assisted Living and Memory Care. You’ll provide personal care, assist meals, and communicate changes to the Health & Wellness team to ensure safe, high-quality, individualized care daily.

Join Milestone to make a meaningful impact through teamwork and resident-centered service. We offer part-time and full-time options, on-site training, and a comprehensive benefits package for eligible staff.

Qualifications

• Strong interpersonal, verbal, and written communication skills.
• Ability to communicate clearly in English and complete documentation accurately.
• High school diploma or equivalent required.
• Ability to work under pressure, prioritize tasks, and show initiative.

Responsibilities

• Follow each resident’s service plan in a friendly, respectful, and supportive manner.
• Document changes in resident condition per policy and state requirements.
• Support Continuous Quality Improvement by identifying issues and communicating them to leadership.
• Adhere to HIPAA, OSHA, and infection control guidelines.
• Promote a safe working environment and report unsafe actions immediately.
• Report suspected elder maltreatment or abuse according to policy.
• Communicate effectively with team regarding resident needs.
• Assist with meal service including serving, clearing, and dining room cleanliness.
• Foster teamwork and positive interactions with residents, families, and coworkers.
• Perform other duties as assigned.

Skills

Interpersonal skills

Verbal communication

Written communication

Organizational skills

English proficiency

Documentation

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Care Partners

Why You’ll Love Working at Milestone

Milestone is one of the fastest-growing senior living operators, with 100+ years of combined industry and hospitality experience. We focus on teamwork, creativity, and making a real impact for our residents and staff.

Perks & Benefits

• Pay is $20-$21 per hour
• All training and certifications are offered on site
• Part time and full time options available
• Must have weekend and rotating holiday availability
• Medical, Dental, Vision (employees working over 30 hours per week)
• 401(k) with employer match
• Generous PTO
• Pet insurance
• Perks at Work
• Employee Assistance Program
• Voluntary benefits options

About The Role

We’re seeking compassionate Care Partners to support residents with daily living needs in our Assisted Living and Memory Care communities. You’ll provide personal care, support meals and dining, and communicate important changes in residents’ conditions to the Health & Wellness team. This role is key to ensuring residents receive safe, high-quality, individualized care every day.

What You’ll Do

• Follow each resident’s service plan in a friendly, respectful, and supportive manner
• Document changes in resident condition per company policy and state requirements
• Support Continuous Quality Improvement by identifying issues and communicating them to leadership
• Adhere to all company policies and regulations including HIPAA, OSHA, and infection control guidelines
• Promote a safe working environment and report unsafe actions immediately
• Report any suspected elder maltreatment or abuse according to policy
• Communicate effectively with fellow Care Partners regarding resident needs
• Assist with meal service including serving, clearing, and dining room cleanliness
• Foster teamwork, respect, and positive interactions with residents, families, and coworkers
• Perform other duties as assigned

What We’re Looking For

• High School Diploma or equivalent required
• Familiarity with Microsoft Word and Excel preferred
• Strong interpersonal, verbal, and written communication skills
• Ability to communicate clearly in English and complete documentation accurately
• Strong organizational skills, reliability, and attention to detail
• Ability to work under pressure, prioritize tasks, and show initiative
• Compassion for and desire to work with older adults
• Ability to meet health requirements including TB testing
• Ability to pass required fingerprinting, background checks, and screenings
• Certifications as required by state
• Hours include weekends, school breaks and rotating holidays. Shifts may be day, evening, or night shifts as needed for coverage.

Join Milestone to make a meaningful impact through compassionate care, teamwork, and resident-centered service.

Milestone is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.