Care Navigator- Licensed Nurse - Remote - CST Time Zone - Compact License Required

Remote; San Francisco (CA); Remote; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health premium fully covered

HSA contribution up to $3,000

Generous PTO & holidays

Paid sick time

Job summary

Vivo Care, a patient-centered health platform, seeks a Care Navigator (RN/LPN/LVN) for remote work in the CST window. You'll build trusted relationships with patients, conduct wellness calls, and coordinate care using RPM data to drive health behavior changes.

You will triage vital signs, collaborate with care teams, and guide patients toward goals with action plans. The role supports Medicare patients, remote monitoring, and preventive care, with opportunities for leadership and growth in a

Qualifications

• RN/LPN/LVN license in a compact state required.
• 1–3 years of clinical or disease management experience.
• Experience with remote patient monitoring (RPM) or CCM preferred.
• Ability to work CST hours (8:00am–5:00pm).

Responsibilities

• Manage physiological parameters with clinical appropriateness.
• Meet team goals and standards outlined metrics.
• Impact longitudinal patient engagement in RPM programs.
• Provide preventive health and disease management coaching.
• Perform monthly wellness calls with assigned patients.
• Lead collaborative wellness calls to define health goals.
• Manage patient messaging and alerts.
• Direct patients to treating physician for routine questions.
• Follow escalation pathways for urgent care needs.

Skills

Motivational Interviewing

Health Behavior Change

Spanish language

Education

RN/LPN/LVN license (compact state)

Job description

Defining the future of work & living globally

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Care Navigator- Licensed Nurse - Remote - CST Time Zone - Compact License Required

At Vivo Care, we believe the best care doesn’t end at the clinic, it lives in the moments between visits. That’s why we’re building something bigger than software. We’re creating a future where care is continuous, personal, and truly connected. If you’re driven to make a difference, we want you on our team.

We’re not here to make care a little better, we’re here to rethink it entirely. From our platform to our partnerships, we challenge the status quo and design for what patients and providers really need. Every team, every role, every idea is part of building something new.

While healthcare is complex, we don’t shy away from tough problems. We stay focused, move fast, and push through barriers with creativity, grit, and a commitment to doing what’s right, even when it’s not easy.

We care deeply about our work, our mission, and each other. Our team brings heart to everything we do, showing up every day to improve lives, strengthen relationships, and make care feel like care again.

About This Role

As a care navigator, you love building relationships with patients based on trust, utilizing motivational communication techniques, to help drive positive health behavior change and improved patient outcomes. This program is based around triaging vital signs and using this data to promote positive lifestyle and health behavior changes. This is accomplished through collaboration with the patients care team to provide wellness calls with patients to outline patient-centric goals and the development of associated action plans to improve their health and well-being.

Our ideal candidate has clinical background working with the adult and geriatric patient population ideally with experience in phone triage. Has a strong working knowledge of remote-patient monitoring (RPM) preferred and/or Chronic Care Management (CCM), Behavioral Health, Care Coordination or Utilization Management principles. Experienced in remote working technologies, being a strong team player and a desire to clinically and emotionally support our patients while keeping a keen eye on reimbursement requirements are valued in this role. Being a Care Team Member at Vivo Care provides the chance to serve patients by proactively monitoring vital signs, educating, and coaching patients on a plan for better health. Early intervention through RPM, reduces risk for emergent care and/or hospital admission/re-admissions.

Encounters with patients will be performed via phone through a Remote Care Platform that receives electronically transmitted physiological markers like blood pressure/weight/blood glucose. The care team member will perform monitoring as well as synchronous and asynchronous communication with the patient within Vivo Care’s industry-leading platform.

Responsibilities

Manage physiological markers like blood pressure/weight/blood glucose with clinical appropriateness

Meet team goals and standards outlined metrics

Significantly impact longitudinal patient engagement in RPM program(s)

Provide preventive health and disease management education and coaching

Perform monthly wellness calls with assigned patients

Lead collaborative wellness calls with the patients to define health goals outlined by their Care Team

Manage patient messaging and alerts

Direct patients to treating physician for routine questions

Follow appropriate escalation pathways for any urgent care needs

What We're Looking For

Unrestricted RN/LPN/LVN license in a compact state, Illinois preferred

Ability to work CST zone between 8:00am - 5:00pm

Spanish speaking a plus

1-3 years of clinical experience, patient management, or disease management desired

Experience working with different provider practices and workflows

Fast learners

Ability to work independently with minimal direction

Experience with Medicare patients

Experience performing virtual visits with patients and telephonic care management

Interest in professional leadership growth and development opportunities with a growing organization

Interest in operating in a new, exciting clinical program and become an integral player in the development of processes and best practices in caring for RPM patients

Motivational Interviewing/Health Behavior Change experience is a plus

Health Coach certification is a plus.

Weekends, Holidays and evenings/nights off

We’re a fast-growing startup where everyone has a voice, and every team member is encouraged to help share our organization’s future

We are passionate about our mission to modernize and improve the future of healthcare.

We foster a culture of inclusion, collaboration and innovation

We foster team alignment with meetings of all shapes and sizes—a monthly all-hands meeting, weekly team meetings, happy hours etc

We cover 100% of the employee premium for health, dental and vision

We contribute up to $3,000 towards an HSA account for each employee

Generous PTO, Company Holidays and Paid Sick Time.