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NorthCare seeks a Behavioral Health Case Manager II to provide outpatient care navigation for adults, children, and families in Oklahoma. You will coordinate physical and behavioral health services, engage clients as partners in their own care, and work within ODMHSAS criteria to ensure quality, accessible care across settings.
Role requires community-based work, documentation, travel within the service area, and ongoing professional development including certifications and trauma-informed
Provide outpatient care navigation services to adults, children, and families at NorthCare. The position is responsible for ensuring that a continuum of health and behavioral healthcare is provided along with increasing client/family involvement as partners in their own health. This position is expected to meet productivity guidelines, as outlined by the outpatient management team.
SUPERVISION: Position is supervised by program leadership.
Candidate/employee Must Meet The Oklahoma Department Of Mental Health And Substance Abuse (ODMHSAS) Criteria For Behavioral Health Case Management II (CM II) Which Requires
Must obtain ODMHSAS Case Management certification within 60 days of hire, if not currently certified and complete annual continuing education requirements to maintain certification. Prefer a minimum of one (1) year experience in a mental health related field or experience working in a healthcare setting.
This position provides community based for 20 or more hours of a 40-hour work week or over 50% of the designated work week. A community setting is defined as any non-designated Northcare Office. Community-based staff may be expected to provide services in a multitude of community settings, including but not limited to, a client’s home, in the community at a local venue or agency, outside in a confidential space, via telehealth or in the office. Staff who are considered community based may have limited access to onsite supervision and are expected to use critical thinking skills to ensure appropriate staffing of situations as they present. Staff who are community based are expected to travel to and from appointments and are required to have "business purposes" added to their auto insurance. Community based staff should have access to an internet hotspot to access technology while in the field. They are eligible for a phone and hotspot stipend. Community-based staff are considered essential workers and may be expected to work holidays/weekends/or during closures if required by their program.
This position requires a high degree of flexibility and efficiency. Must display proficiency in the MS Word processing software and intermediate general computer skills. Must demonstrate good interpersonal skills and the ability to effectively communicate verbally with English-speaking clients. Employee must have excellent written and oral communication skills. Must be able to move about facilities freely. Casual professional dress is required with adherence to dress code requirements.
Must have access to reliable transportation. Local travel is required. Must possess and provide verification of valid Oklahoma driver’s license during employment with NorthCare. Must maintain and provide verification of current automobile liability insurance including uninsured motorist coverage.
Must possess and maintain CPR, First Aid and Therapeutic Options certifications; or obtain within 30 days of employment with NorthCare. Must have and/or complete Co-Occurring Training and Trauma Informed Training within 60 days of employment with NorthCare. Must have TB test within 12 months prior to employment with NorthCare or obtain within 30 days of employment with NorthCare.
Every NorthCare employee is responsible for adhering to any and all laws, professional standards and ethical codes that apply to his/her/their job responsibilities.