Care Navigator: Lead Transitions in Skilled Nursing

Touchstone Communities; San Antonio (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Touchstone Communities is seeking a Care Navigator to guide residents and families through admissions, care planning, and discharge transitions. You will coordinate with referral sources, hospitals, physicians, and the care team to ensure a smooth transition into the community and continuity of care upon discharge.

The ideal candidate combines clinical knowledge with strong communication and care coordination skills to support positive outcomes and efficient operations in a skilled nursing

Qualifications

• Clinical degree or licensure required or relevant clinical credential.
• Experience in admissions and care coordination with documentation review.
• Familiarity with Medicare/Medicaid and reimbursement processes is preferred.
• Proficient with EMR/EHR systems and healthcare technology.

Responsibilities

• Coordinate admissions, care planning, and discharge transitions.
• Serve as liaison between residents, families, referral sources, and care teams.
• Lead pre-admission assessments and ensure timely communication across departments.
• Support post-discharge resources and transition planning.

Skills

Care coordination

EMR/EHR proficiency

Analytical skills

Organizational skills

Communication

Decision making

Education

Associate's or Bachelor's degree in a clinical field

Tools

EMR/EHR systems

Job description

Touchstone Communities is seeking a Care Navigator to guide residents and families through admissions, care planning, and discharge transitions. You will coordinate with referral sources, hospitals, physicians, and the care team to ensure a smooth transition into the community and continuity of care upon discharge.

The ideal candidate combines clinical knowledge with strong communication and care coordination skills to support positive outcomes and efficient operations in a skilled nursing