Care Navigator 2

AIDS Healthcare Foundation; Fort Lauderdale (FL); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401k retirement plan

Disability insurance

Job summary

Broward House, Inc. is a Broward County nonprofit focused on HIV care, prevention, housing, and behavioral health. The organization values dignity, equity, and authentic service as core to its mission.

We are seeking motivated professionals to engage high-risk clients, provide education on HIV/STD and adherence, and coordinate linkage to care with interdisciplinary teams. A Level 2 background check and pre-employment screening are required.

Qualifications

• Two years’ experience in Social Services or equivalent.
• High school diploma or GED equivalent.
• Knowledge of HIV/AIDS and conducting Intervention/Prevention services with minority and at-risk populations preferred.

Responsibilities

• Engages and counsels high-risk, vulnerable patient populations.
• Provides HIV, STD, Medical Adherence and Risk Reduction Education.
• Arranges services through linkage, referral and navigation services.
• Documents outcomes of meetings and maintains productivity.
• Meets with treatment teams to coordinate client services and documents outcomes.

Skills

Verbal communication

Written communication

Conflict resolution

Cultural competence

Confidentiality

Bilingual English-Creole

Education

High school diploma or GED

Job description

Broward House, Inc. is a not-for-profit community-based organization serving Broward County with a focus on HIV care and Prevention, housing, and behavioral health. Broward believes in the dignity and value of every person who walks through the door. Our team lifts each other and those we serve with consistency, authenticity, adaptability, and a resolute commitment to equity in health care.

Essential Duties And Responsibilities

• Engages, counsels, manages, motivates and effectively works with high-risk, vulnerable patient population, including chemically dependent persons.
• Engages, counsels, manages, and effectively works with persons in crisis.
• Engages the community to locate individuals requiring health care that are not currently accessing or adhering to services
• Completes assessment an assessment of client’s strengths, needs, abilities and preferences.
• Develops an individual plan of care and/or transition plan based on identified client’s needs.
• Provides direct support to clients in implementing activities to meet case plan goals and objectives
• Arranges for services through linkage, referral and navigation services
• Provide supports to initiate and follow through with appointment and requirement for health care and ancillary support services, including attending appointments
• Provides HIV, STD, Medical Adherence and Risk Reduction Education to individuals
• Guides clients in apply and accessing eligible benefits
• Prepare and facilitate groups including life skills, social rehab and psycho-educational
• Supports clients in communication with external and internal providers
• Meets with internal and external interdisciplinary treatment team members to coordinate client services and documents outcomes of meetings, including hospitals, health department and medical providers
• Submits all documentation in an accurate and timely manner. Achieves and maintains program established productivity levels.
• Promotes program refinement, understands client/public need and effectively participates in all assigned meetings.
• Other duties as assigned.

Knowledge, Skills, And Abilities

• Effective verbal and written communication skills
• Solution focused approach to conflict and challenges
• Ability to effectively engage and work in a stressful environment with high-risk, vulnerable client population and persons in crisis.
• Ability to establish and maintain effective working relationships with employees, collaborating agencies and the public
• Ability to demonstrate and model culturally competent behavior
• Ability to effectively communicate with people at all levels and from various backgrounds.
• Ability to maintain a strong sense of respect for confidentiality involving both clients and fellow employees.
• Moderate Computer Skills
• Ability to work independently with minimal direction
• Basic office equipment operation skills
• Knowledge of Substance Abuse and Mental Health Symptoms and basic interventions
• Ability to legally operate a motor vehicle.
• English/Creole speaking preferred

Education And Work Experience

• Two years’ experience in Social Services, or equivalent experience, High school diploma or GED equivalent
• Experience personally navigating system of care
• Knowledge of HIV/AIDS and conducting Intervention / Prevention services with minority and at-risk populations preferred

Certificates And Licenses

• Jail Clearance for outreach purposes
• Valid Florida Driver’s License and proof of insurance required. On-going proof of insurance is required.
• Must have on-going reliable transportation for work-related activities

Important Notes

Applicants must submit to a Level 2 Background and Pre-employment Drug Screening.

Broward House offers a comprehensive benefits program which includes the following: Health, dental, and vision coverage, Flexible Spending Account, short term and long term disability, 401k, and life insurance

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.