Care Navigator

Skilled Nursing and Rehab Center of Boynton Beach; Boynton Beach (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

Skilled Nursing and Rehab Center of Boynton Beach is seeking a passionate Care Navigator who thrives on helping others, maintains a positive attitude, and works well in a team environment. The role focuses on developing strong relationships with physicians and community referral sources, increasing Medicare and overall census, and reviewing data for prospective residents’ needs.

You will represent the facility at community events and fundraisers.

Qualifications

• Must possess a thorough knowledge of principles of effective communication and community relations.
• Ability to plan, organize and present ideas to community groups/agencies.
• Must communicate effectively, orally and in writing.

Responsibilities

• Develop and maintain relationships with physicians and community-based referral sources.
• Increase Medicare and overall census in the building.
• Review and collect data for prospective residents’ needs and appropriateness.
• Represent the facility at community functions, events and fundraisers.

Skills

Effective communication

Public relations

Planning & organizing

Presentation skills

Oral and written communication

Education

Master’s or bachelor’s degree

Tools

CRM systems

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Care Navigator Needed Needed

The ideal candidate would be passionate about helping others, have a positive attitude, and be a dedicated team player.

Why Join Us?

We believe in providing the highest quality of care to our residents while fostering a supportive and rewarding work environment for our team.

The Care Navigator is responsible for developing and maintaining strong relationships with physicians and community-based referral sources. Increasing Medicare and overall census in the building. Reviewing and collecting data for the appropriateness and needs of prospective residents. Represent the facility by participating in community functions, events and fund raisers.

What we are looking for:

• Must possess a thorough knowledge of principles of effective communication, mass media, advertising, policies, education, community relations, demonstration, organization structure, social and activity services, government relations, etc., as they relate to nursing facility operations.
• Must possess the ability to plan, organize and effectively present ideals and concepts to community groups/agencies.
• Must possess the ability to communicate effectively, orally and in writing.
• Must possess the ability to assimilate information from a variety of sources, analyze information and make recommendations to the Regional Director of Sales and Marketing and the Administrator.
• Must possess the ability to establish, implement and maintain effective marketing and public relations programs.
• Valid Driver's License and reliable vehicle.
• Ability to work flexible hours and weekends as needed.
• Proficient in Microsoft Outlook, Word, Excel, and preferably CRM systems for referral tracking.
• Must be at least eighteen (18) years of age.
• Must be able to read and write and follow oral instructions and directions in English.
• Master’s or bachelor’s degree from accredited college
• 3-5 years' experience in the long-term care environment, which includes, SNF, ALF, HHA; and/or Hospital case management experience (with specific compliance program experience).
• Prefer to have demonstrated management experience for a period of 3 years.
• Demonstrated knowledge of healthcare regulatory standards.
• Healthcare sales/marketing experience strongly preferred.
• Working knowledge of payers for long term care environment

Background Screening Requirement:

This position requires background screening through the Agency for Health Care Administration (AHCA) Care Provider Background Screening Clearinghouse.

Learn more: https://info.flclearinghouse.com