Care Manager- Telephonic Nurse - PRN Evenings & Weekends

Humana Inc; Cheyenne (WY); Remote; USD 60,000 - 80,000; Part time

Job summary

A leading healthcare organization in Cheyenne, Wyoming is seeking a Clinical Care Coordinator. This per diem position focuses on supporting patients post-acute care transitions. The ideal candidate has at least 3 years of experience, a valid RN license, and excellent communication skills. The role offers health benefits, paid time off, and career development opportunities.

Benefits

Health benefits effective day 1

Paid time off

401(k) retirement plan

Tuition assistance

Career development opportunities

Qualifications

• RN license in a compact state is required.
• At least 3 years post-acute experience required.
• Current CPR certification is essential.
• Must be able to communicate effectively with empathy.

Responsibilities

• Support patients transitioning into and out of services.
• Make clinical level of care determinations.
• Provide education regarding Home Health and Hospice services.
• Participate in special projects as assigned.

Skills

Time management

Analytical skills

Verbal communication

Interpersonal skills

Problem-solving

Education

Associates Degree

BSN preferred

Job description

Become a part of our caring community and help us put health first

Clinical call center. High volume. Fast paced.

This is a per diem position where the scheduled days/hours may vary from week to week. Availability requirements:

• Scheduled 10-19 hours a week.

• Monday-Friday between the hours of 5pm-7am ET and all day on Saturday and Sunday.

• Available to work 3 weekend shifts a month.

• Available to work 3 holidays a year.

The Clinical Care Coordinator helps to ensure optimal continuity of care for patients transitioning into and out of our services. They are responsible for being highly knowledgeable regarding post-acute levels of care, and an expert regarding CenterWell Home Health services including home health, hospice, and palliative care.

Essential Functions:

• Act as CenterWell Home Health representative in supporting patients who have been discharged from service or for those who may need post-acute services. Able to navigate healthcare options; care services post-acute offerings, Medicare coverage, billing issues, as well as accessing healthcare resources.

• Utilize a variety of tools and methods to quickly provide patient options and education including but not limited to sites of service, specialty offerings, post-acute care, and other related questions.

• Makes clinical level of care determination based on discussion, medical records, and any other pertinent clinical data.

• Maintains awareness and orientation to department performance objectives, meets standards, and assures patient satisfaction goals are met.

• Assists in the admissions process by acting as an ambassador for patients who meet the admissions requirements.

• Focus on placing the right patient to the right care setting at the right time

• Adheres to and participates in Company’s mandatory training.

• Reviews and adheres to all Company policies and procedures.

• Provide education regarding Home Health, Hospice, and Palliative Care Services.

• Assist with clinical eligibility review for alternate services

• Participates in special projects and performs other duties as assigned.

Required Experience/Skills:

• Associates Degree required. BSN preferred.

• RN license in a compact state is required.

• At least 3 years post-acute experience.

• Nursing background working across multiple areas of post-acute care.

• Current CPR certification.

• Good working knowledge of home health, hospice, and palliative care services.

• Good time management skills.

• Ability to learn and master information related to locations and services of clients.

• Excellent analytical and problem-solving skills.

• Excellent verbal and interpersonal skills.

• Able to communicate effectively with empathy over the phone and while interacting with others.

• Must read, write and speak fluent English.

What We Offer:

• Health benefits effective day 1

• Paid time off, holidays, and jury duty pay

• Recognition pay

• 401(k) retirement savings plan with employer match

• Tuition assistance

• Scholarships for eligible dependents

• Caregiver leave

• Employee charity matching program

• Network Resource Groups (NRGs)

• Career development opportunities

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.