Care Manager (Rowan County, NC)

Vaya Health; Salisbury (NC); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading health organization is seeking a Care Manager to provide proactive care coordination and support to members in North Carolina. This role involves conducting assessments, developing care plans, and collaborating with interdisciplinary teams to ensure comprehensive member support. Ideal candidates will have a Bachelor's degree and strong communication skills, with a focus on mental health and Medicaid programs.

Qualifications

• Bachelor's degree required; experience in mental health or related fields preferred.
• Licensure in nursing (RN) preferred.
• Ability to work independently and adapt to changing priorities.

Responsibilities

• Provide care coordination and proactive intervention for Vaya Health members.
• Conduct health risk assessments and develop person-centered care plans.
• Engage with members and coordinate services across health domains.

Skills

Communication

Interpersonal Skills

Problem-Solving

Attention to Detail

Proficiency in Microsoft Office

Education

Bachelor's degree in a related field

Tools

Vaya Care Management software

Job description

LOCATION: Remote - must live in or near Rowan County, North Carolina. The position must live in North Carolina or within 40 miles of the North Carolina border. This position requires travel.

GENERAL STATEMENT OF JOB

The Care Manager is responsible for providing proactive intervention and care coordination to eligible Vaya Health members to ensure appropriate assessment and services. The Care Manager collaborates with members and care teams to address care gaps across various health domains, including mental health, substance use, intellectual/developmental disabilities, physical health, pharmacy, LTSS, and unmet resource needs. This role involves supporting transitions from facilities, ensuring follow-up, and working in diverse locations, including members' homes. Essential functions include:

1. Utilizing Vaya's Care Management software and maintaining compliance with HIPAA.
2. Conducting comprehensive health risk assessments and developing person-centered care plans.
3. Engaging with members, families, and providers to coordinate services and support.
4. Participating in interdisciplinary team meetings and supporting crisis and transitional care management.

ESSENTIAL JOB FUNCTIONS

Includes assessment, care planning, collaboration, documentation, and ensuring compliance with all standards and regulations. The Care Manager supports members' needs through assessment, care planning, team coordination, and advocacy, ensuring all documentation is accurate and timely.

KNOWLEDGE, SKILL & ABILITIES

Requires excellent communication, interpersonal skills, attention to detail, problem-solving abilities, proficiency in Microsoft Office and Vaya systems, and knowledge of mental health and Medicaid programs. Ability to work independently and as part of a team, and to adapt to changing priorities, is essential.

QUALIFICATIONS & EDUCATION

Bachelor's degree in a related field is required, with specific experience depending on the population served (mental health, LTSS, I/DD, TBI). Licensure in nursing (RN) and North Carolina licensure are preferred.

PHYSICAL REQUIREMENTS

• Visual acuity, mobility, and ability to perform sedentary work with some physical activity.

RESIDENCY REQUIREMENT: Must reside in North Carolina or within 40 miles of its border.

SALARY: Based on qualifications and experience. Non-exempt, eligible for overtime.

APPLICATION DEADLINE: Open until filled.

HOW TO APPLY: Visit Vaya Health Careers to submit your application.

Vaya Health is an equal opportunity employer.