Care Manager (RN)- Palmetto

Insight Global (United States); Florida; Hybrid; USD 70,000 - 110,000; Full time

Job summary

Insight Global is seeking a Care Manager (RN) to lead care coordination for high-risk patients, ensuring smooth transitions across inpatient and outpatient settings and appropriate utilization of healthcare resources.

The ideal candidate works onsite and telephonically, collaborating closely with providers and multidisciplinary care teams to improve outcomes and patient experience, while travel or remote coverage may be required.

Qualifications

• Active Florida RN license is required.
• Graduation from an accredited school of nursing.
• BLS/CPR certification (AHA or Red Cross) or ability to obtain within 90 days.
• Experience in acute clinical care or equivalent.
• Experience in care management, utilization review, or discharge planning.
• Strong knowledge of HIPAA and patient confidentiality.
• Ability to work with providers and multidisciplinary care teams.

Responsibilities

• Ensure continuity of care across inpatient and outpatient settings.
• Lead care management efforts with PCPs and care team.
• Identify and follow high-risk patients across care settings.
• Coordinate treatment plans and utilization of resources.
• Educate patients and families on care plans and transitions.
• Support discharge planning, follow-up, home health, and community resources.
• Use disease management protocols and care pathways.
• Perform telephonic triage and motivational interviewing.
• Document care activities in the EHR and care management systems.
• Collaborate with physicians, hospitalists, and extended care facilities.
• Travel locally or provide remote coverage as needed.

Skills

Active Florida RN license

Care management experience

HIPAA knowledge

Interdisciplinary collaboration

Patient communication

Discharge planning

Transitions of Care programs

High-risk patient care

Education

Nursing degree (ACCN/Nursing program)

Job description

Job Description

Insight Global is seeking a Care Manager (RN) for a top healthcare services client. This individual will lead care coordination efforts for high‑risk patients, ensuring smooth transitions across care settings and appropriate utilization of healthcare resources.

The ideal candidate is clinically strong, patient‑focused, and comfortable working both onsite and telephonically while partnering closely with providers and multidisciplinary care teams to improve outcomes and patient experience.

Day‑to‑Day:

• Ensure continuity of care across inpatient and outpatient settings
• Lead care management efforts in partnership with PCPs and the care team
• Identify and follow high‑risk patients across acute, SNF, custodial, and ambulatory settings
• Coordinate treatment plans and appropriate utilization of resources
• Conduct patient and family education related to care plans and transitions
• Support discharge planning, follow‑up appointments, home health, and community resources
• Use disease management protocols and care pathways to optimize outcomes
• Perform telephonic triage and motivational interviewing to support self‑management
• Document care activities in the EHR and care management systems
• Collaborate closely with physicians, hospitalists, and extended care facilities
• Travel locally or provide remote coverage as business needs require

Skills and Requirements

• Active Florida RN license
• Graduation from an accredited school of nursing
• BLS / CPR certification (AHA or Red Cross; or ability to obtain within 90 days)
• Prior experience in acute clinical care or equivalent
• Experience in care management, utilization review, or discharge planning
• Strong knowledge of HIPAA and patient confidentiality
• Ability to work collaboratively with providers and multidisciplinary care teams
• Strong patient communication, organization, and multitasking skills
• Experience in an acute care setting
• Prior HMO or managed care experience
• Experience with Transitions of Care programs
• Experience working with high‑risk patient populations

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].