Care Manager - Positive Choices

Council on Aging (COA); Blue Ash (OH); Remote; USD 45,000 - 60,000; Full time

Job summary

Join a leading organization as a Care Manager in the Positive Choices program, delivering critical care management services to clients with substance use disorders. This full-time, remote role offers you the chance to positively impact lives through proactive outreach, crisis intervention, and comprehensive support.

Benefits

Flexible hours

Opportunities for professional development

LISW Group Supervision

Health, dental and vision care

Generous paid time off

Pension plan with 6% annual company contribution

Qualifications

• Minimum of 3 years of experience working with individuals with substance use and behavioral health conditions.
• Valid driver's license and reliable transportation required.
• Ohio Licensed Social Worker (LSW) or Chemical Dependency Certification preferred.

Responsibilities

• Conduct initial outreach and in-home assessments.
• Develop member-centered action plans for managing conditions.
• Coordinate referrals to substance use treatment providers.

Skills

Motivational interviewing

Crisis management

Communication

Problem-solving

Education

Bachelor’s degree in Social Work, Counseling, Psychology, Nursing

Tools

Microsoft Office

Electronic documentation systems

Job description

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Care Manager - Positive Choices (Addiction & Recovery)

Status: Full-time (37.5 hours/week)

Pay Range: $45,000 - $60,000 (paid hourly)

Work Location:

Remote except for when conducting client visits or participating in required in-person meetings or training sessions.

Job Summary:

Care Managers in Council on Aging’s Positive Choices program make a difference every day by delivering comprehensive care management services to Humana Medicare plan members experiencing substance use disorders (SUD), including alcohol and other drug (AOD) addictions. This role focuses on proactive outreach, crisis intervention, recovery support, and coordination of treatment services. The Care Manager uses evidence-based tools and motivational interviewing to empower members toward recovery and improved health outcomes.

Essential Functions:

• Conduct initial outreach and in-home assessments using tools such as ANSA, AWARE, PHQ-2, PHQ-9, and SBIRT.
• Develop a member-centered action plan with measurable goals for managing medical conditions and substance use.
• Coordinate referrals to substance use treatment providers, including inpatient detox, outpatient programs, and recovery support groups.
• Facilitate communication between primary care providers, behavioral health specialists, and substance use treatment providers.
• Use motivational interviewing to engage members in self-care and recovery.
• Address barriers to care such as transportation, housing, or access to treatment.
• Document all member interactions and interventions in accordance with program protocols.
  
  
  

Required Education, Licensing & Certifications:

• Bachelor’s degree in Social Work, Counseling, Psychology, Nursing, or a related field.
• Ohio Licensed Social Worker (LSW) or Chemical Dependency Certification (COA will fund certification if not currently held).
  
  
  

Experience:

• Minimum of 3 years of post-degree experience working with individuals with substance use, addiction, and behavioral health conditions.
• Prior experience completing electronic documentation.
• Prior case management experience and experience working in a program with strict and multiple contractual requirements is a plus.
  
  
  

Skills & Abilities:

• Proficient in motivational interviewing and evidence-based behavioral health interventions.
• Strong understanding of addiction, recovery, and behavioral health systems.
• Knowledge of community resources in Southwestern Ohio.
• Excellent communication, problem-solving, and crisis management skills.
• Proficient in Microsoft Office and electronic documentation systems.
• Valid driver’s license and reliable transportation for travel within Ohio counties.
• Ability to travel within the state of Ohio for training.
  
  
  

Benefits:

• Flexible hours
• Opportunities for professional development
• LISW Group Supervision
• Opportunities to advocate and participate in community events for the older adult and disabled population
• Business casual work environment
• Health, dental and vision care
• Health savings account
• 12 paid holidays each calendar year
• Generous paid time off
• Pension plan with 6% annual company contribution
• Pet Insurance
• Employee assistance program
• More!
  
  
  

Council on Aging is proud to be an equal opportunity employer. Council on Aging considers qualified applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Apply Now

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Individual and Family Services

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