Care Manager-LSW or RN

Kids for the Future; Blue Ash (OH); On-site; USD 52,000 - 70,000; Full time

Job summary

Kids for the Future in Blue Ash, OH seeks a qualified intake and care management professional to oversee client assessments and ongoing care. You will coordinate services, empower clients, and ensure eligibility through collaborative planning with the care team.

Responsibilities include discharge planning, documentation compliance, and support across transitions in long-term and community-based care settings, with travel across Southwestern Ohio as needed.

Qualifications

• License in Ohio as SW/LPN/RN in good standing.
• At least 1 year working with disabilities/chronic conditions.
• Experience with electronic documentation is a plus.
• Strong understanding of elderly care issues.
• Ability to adapt to change and work in teams.

Responsibilities

• Develop, assess, and adjust patient-centered care plans.
• Provide home visits and client education to improve outcomes.
• Coordinate with care teams and report to integrated team.
• Maintain compliant documentation and incident reporting.
• Authorize and arrange needed services for clients.

Skills

Communication skills

Clinical judgment

Care planning

Travel for training

Empathy

Team collaboration

Documentation proficiency

Education

2 Year Degree

Proof of Ohio license

Job description

• Location 4601 Malsbary Road,Blue Ash, OH, 45242-5632,United States
• Employee Type FT Non-Exempt
• Required Degree 2 Year Degree

Description

Care Planning

• Develop, assess, and adjust as necessary the patient-centered care plan and promote desired outcomes along with monitoring the effectiveness of the plan and establishing measurable goals and outcomes.
• Conduct advanced care planning with client/member and others involved with client/member care as applicable.
• Conduct discharge planning following emergency room visits, hospitalizations, and nursing facility stays.
• Manage transitions between care settings including long-term care, community-based, and assisted living.

Client/Member Support

• Provide support/education to clients/members with complicated medical/psychosocial/behavioral/environmental issues.
• Conduct home visits and complete phone contacts with clients/members per required contact schedule.
• Empower, educate, and motivate client/member/caregiver within the scope of knowledge to gain access to health and community resources through education, outreach, home visits, mentoring, and referrals.
• Provide coaching, information, and support to empower clients/members to make ongoing independent lifestyle choices.

Coordination and Collaboration

• Collaborate with the interdisciplinary care team involved with client/member’s care, including the MCO Care Manager if applicable, to ensure all aspects of clients/members care are being addressed and monitored to promote quality, cost-effective outcomes.
• Report specific health and social information back to the integrated team to assist in development of care/service plan.
• If applicable, Participate in Interdisciplinary Care Conferences as scheduled by the care team, and client/caregivers.

Compliance and Documentation

• Adhere to COA confidentiality policy, Firewall Compliance, and HIPAA protocols as related to all client/member information/interactions.
• Adhere to all COA and Program policies and procedures.
• Complete incident reports as required and within the timeframe expectations.
• Utilize Service Guidelines when developing service plans/care plans with clients/members and caregivers to promote understanding of service rationale.
• Create and maintain client/member files.
• Meet compliance standards established for the program including but not limited to timely completion of annual reassessments, meet documentation timeframe, timely submission of incident reports, etc.
• Completes other duties as assigned.

Service Authorizations

• Authorize services in the most efficient means possible to meet identified client/member needs.
• Arrange and/or award referrals for needed services which includes services covered both within and outside of LTC programs and ensure that services are arranged in the most efficient manner to meet the member needs.
• Address provider issues related to client/member care and monitor service delivery.

Requirements

• PASSPORT: Ohio licensed Social Worker, Licensed Practical Nurse (LPN), or Registered Nurse in good standing with the credentialing board.
• At least one year of experience working with persons with disabilities/chronic conditions and LTSS, preferably in Case Management.
• Prior experience completing electronic documentation a plus.
• A good working knowledge and understanding of issues related to the elderly population.
• Critical thinking skills and the ability to effectively use clinical judgment.
• Ability to learn in-person, through a written format, and virtually.
• Tolerant, empathetic, good interviewing capability.
• Knowledge of community resources within Southwestern Ohio.
• Ability to adapt to frequent change.
• Good oral and written communication skills.
• Good organizational and teamwork skills, including the ability to collaborate and solve problems in a self-directed team environment.
• Proficient computer skills including the Windows operating systems, MS Word, MS Excel, data entry and the ability to learn new software applications as needed.
• Respect the cultural, spiritual, racial, ethnic beliefs of others.
• A valid driver’s license and reliable transportation for travel within Butler, Clermont, Clinton, Hamilton and Warren Counties.
• Ability to travel within the state of Ohio for training.

Summary

To provide intake, assessment, and care management services to clients/members, which includes ongoing assessment for program eligibility, monitoring all aspects of care and client/member services (social and medical), ensuring needs of clients/members and caregivers are met through a collaborative process.