Care Manager II (Hybrid, North Carolina Based)

Alliance (now a part of Merrick & Company); Charlotte (NC); Hybrid; USD 66,000 - 87,000; Full time

Job summary

An innovative firm is seeking a Care Manager II to lead communication among care team members and serve as the primary contact for members. This full-time hybrid role involves conducting comprehensive assessments and developing tailored care plans for recipients. The successful candidate will facilitate communication among providers and ensure ongoing service adherence through effective monitoring. With a focus on person-centered planning, this position offers a unique opportunity to make a significant impact in the community while enjoying flexible schedules and a supportive work environment. If you are passionate about improving lives and have the required qualifications, this role is perfect for you.

Benefits

Health insurance

Retirement plan

Flexible schedules

Paid time off

Dress code flexibility

Qualifications

• Master's degree in Human Services or related field required.
• At least two years of relevant experience in care management.
• Licensure in North Carolina is necessary.

Responsibilities

• Conduct comprehensive assessments and develop care plans.
• Coordinate care transitions and ensure ongoing service adherence.
• Document activities and ensure compliance with standards.

Skills

Person-centered planning

Assessment skills

Knowledge of mental health diagnoses

Medicaid benefits

Motivational interviewing

Proficiency in Microsoft Office

Strong communication skills

Diplomacy

Decision-making skills

Education

Master's degree in Human Services or related field

Licensure in North Carolina (LCSW, LMFT, LCAS, LCMHC, LPA)

Licensed Registered Nurse

Tools

Microsoft Office

Job description

Care Manager II (Hybrid, North Carolina Based)

Join to apply for the Care Manager II (Hybrid, North Carolina Based) role at Alliance (now part of Merrick & Company).

This position leads communication among care team members and serves as the primary contact for members. The Care Manager conducts comprehensive assessments and develops care plans for Tailored Plan recipients, facilitating communication among providers.

This is a full-time hybrid role. The candidate must be available to report onsite at the Alliance Home Office in Morrisville, NC, if needed, and travel weekly within Mecklenburg County for home visits, provider meetings, and community engagements.

Responsibilities & Duties

1. Assessment & Planning: Complete assessments, develop care plans, assign interventions, submit referrals, evaluate service appropriateness, and collaborate with the care team to develop accurate, person-centered plans.
2. Support & Monitoring: Initiate contact with members, verify information, provide education, recognize crises, coordinate care transitions, and ensure ongoing service adherence through monitoring and communication.
3. Documentation: Obtain and upload documentation, open new episodes, record activities, escalate complex cases, share information with stakeholders, and ensure compliance with documentation standards.

Minimum Education & Experience

Master's degree in Human Services or related field with at least two years of relevant experience and licensure in North Carolina (LCSW, LMFT, LCAS, LCMHC, LPA), OR a licensed Registered Nurse with two years of relevant experience.

Knowledge, Skills, & Abilities

• Person-centered planning, assessment skills, knowledge of mental health diagnoses, Medicaid benefits, motivational interviewing, proficiency in Microsoft Office, strong communication, diplomacy, and decision-making skills.

Additional Information

Learn more about working with our team: Video Link

Salary Range

$66,240 - $86,112 annually, based on experience and qualifications. Benefits include health insurance, retirement plan, flexible schedules, paid time off, and dress code flexibility.

Equal Opportunity Employer

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