Care Manager II

Institute on Aging; San Francisco (CA); On-site; USD 84,000 - 101,000; Full time

Job summary

A leading organization in healthcare is seeking a dedicated professional to conduct assessments and develop care plans for aging adults and individuals with disabilities. The role involves home visits, collaboration with community services, and maintaining client relationships. Ideal candidates will possess strong communication skills and relevant experience in social work. Join us in making a difference in the lives of those we serve.

Qualifications

• At least one year working with disabled or older adults.
• Understanding of medical and psychosocial issues of impaired adults.

Responsibilities

• Conduct comprehensive assessments and ongoing re-assessments of clients.
• Write comprehensive assessments and develop Community Living Plans.
• Educate clients and support networks about available resources.

Skills

Communication

Problem Solving

Detail-oriented

Education

M.S.W. or equivalent Masters degree

B.A./B.S.

Tools

Computer literacy

Job description

IOA is on the forefront of revolutionary healthcare models, reshaping the way people can age in place. Our innovative models transform lives, enhance communities, and save healthcare systems millions of dollars. Rather than focusing on archaic outdated design, we strive to consistently question the “status-quo” and create new and more innovative ways to help aging adults and adults with disabilities maintain their quality of life. With over 23 programs, we offer multiple ways to aid seniors maintain their health, well-being, independence and participation in the community, fulfilling our mission.

Responsibilities:

1. Conduct comprehensive assessments and ongoing re-assessments of clients, including psychosocial, physical, mental health, environmental, and spiritual needs.
2. Write comprehensive assessments and develop, initiate, and review the Community Living Plan in collaboration with the client, ensuring it is client-centered and compliant with program guidelines.
3. Conduct home visits, hospital, and nursing facility visits; escort clients to medical appointments as needed.
4. Identify, arrange, and monitor appropriate community services, understanding Medicare, Medi-Cal, and other entitlement programs.
5. Establish and maintain care management relationships, providing respect, dignity, support, crisis intervention, advocacy, and therapeutic interventions.
6. Meet with clients regularly, review and modify their Community Living Plan as needed.
7. Document all case management activities within 24-48 hours, updating the Community Living Plan accordingly.
8. Maintain proper paperwork and a clear charting system for continuity of care.
9. Evaluate client Purchase of Service needs and follow up to ensure timely service provision.
10. Educate clients and support networks about available resources.
11. Communicate effectively with community providers, maintaining confidentiality.
12. Monitor the quality and quantity of services provided by other providers.
13. Collaborate with the team to evaluate clients’ ability to remain safely at home and coordinate placements as needed.
14. Participate in research, data collection, and quality improvement initiatives.
15. Attend team meetings, contribute to communication, and utilize supervision effectively.
16. Incorporate NASW ethical and legal standards into interactions.
17. Understand and apply regulatory and procedural requirements of IOA.
18. Participate in continuing education to enhance relevant skills and knowledge.
19. Perform other related responsibilities as assigned.

Education:

• M.S.W. or equivalent Masters degree (e.g., MPH, MFT) with relevant experience, or
• B.A./B.S. with at least two years of relevant social work experience, capable of autonomous assessment and intervention.

Background and Experience:

• At least one year working with disabled or older adults.
• Understanding of medical and psychosocial issues of impaired adults.
• Experience with mental health and substance abuse preferred.
• Strong communication skills with clients and support networks.
• Case management experience in community healthcare.
• Detail-oriented with problem-solving skills and ability to prioritize.
• Computer literacy required.

Compensation:

Range: $84,077 - $100,485/year

Note: Compensation varies based on experience and education. Benefits and other compensation may apply.

Learn more about IOA by visiting our website.

IOA reserves the right to modify work hours or duties as needed.

We are an Equal Opportunity Employer committed to diversity and inclusion.