Care Manager II

The Sisters of Mercy of the Americas; New York (NY); On-site; USD 90,000 - 120,000; Part time

Job summary

The Sisters of Mercy of the Americas seek a Care Manager II to deliver comprehensive medical case management for Sisters in the local area. The role includes assessment, care planning, coordination with providers, and advocacy to meet health needs in the community.

Travel by car and plane may be required to serve Sisters in Nassau/Suffolk, Brooklyn and Queens. Strong communication and documentation skills are essential to support health outcomes.

Qualifications

• Registered Nurse (RN) or Masters of Social Work (MSW) with at least five years of relevant experience.
• Minimum of two years' experience working with older adults.
• Experience in medical case management or care coordination.
• Ability and willingness to travel by car and plane.
• Valid driver’s license with a safe driving record.
• Proficient with computer tools: Teams, Outlook, Excel, Blackbaud, Concur.

Responsibilities

• Provide medical case management services including assessment, care planning, coordination, and linkage with community providers.
• Collaborate with team members to develop and implement individualized care and service plans.
• Build and maintain professional, supportive relationships with Sisters and their caregivers.
• Communicate regularly with community care and service providers to ensure a coordinated health care approach.
• Educate Sisters regarding their health and care options.
• Accompany Sisters to medical appointments as needed and appropriate.
• Coordinate with the Sister’s Life Minister or POA for Healthcare.
• Assist with enrollment and coordination of government healthcare benefits and related services.
• Provide clinical oversight for Sisters residing in Assisted Living, Rehabilitation, or Long-Term Care facilities.

Skills

Care coordination

Medical case management

Travel readiness

Communication skills

Team collaboration

Computer skills (Teams, Outlook, Excel

Education

RN license or MSW

Tools

Teams

Outlook

Excel

Blackbaud

Concur

Job description

JOB TITLE: Care Manager II - hours may vary - up to 19 hours/week

Salary Range: $90,000 - $120,000
Type of Required Experience: Senior Living Leadership/Supervisor
Experience in senior care of religious organization preferred
Licenses or Certifications Required: RN or LCSW

JOB PURPOSE:
The Care Manager II provides comprehensive medical case management services to the Sisters of Mercy members. This position collaborates closely with individual Sisters to assess, plan, facilitate, and advocate for appropriate options and services to meet their medical and health needs. The Care Manager II also supports communication, education, identification of community resources, and coordination of services.

Rooted in the mission of the Sisters of Mercy, to respond with vision and compassion to the needs of those who are poor, sick, and uneducated, this role embodies compassion, mercy, and a commitment to social justice in all aspects of care and service.

Location:
This position serves Sisters of Mercy who reside in the local area and surrounding cities. Travel is expected to provide case

management services to sisters living in the community in Long Island- Nassau/Suffolk counties & Brooklyn/Queens.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provide medical case management services including assessment, care planning, coordination, and linkage with community providers.

Collaborate with team members to develop and implement individualized care and service plans.

Build and maintain professional, supportive relationships with Sisters and their caregivers.

Communicate regularly and effectively with community care and service providers to ensure a coordinated health care approach.

Educate and provide ongoing support to Sisters regarding their health and care options.

Accompany Sisters to medical appointments as needed and appropriate.

Communicate and coordinate with the Sister’s Life Minister and/or designated Power of Attorney for Healthcare.

Assist with enrollment and coordination of government healthcare benefits, medical equipment, and related services.

Provide clinical oversight and consultation for Sisters residing in Assisted Living, Rehabilitation, or Long-Term Care facilities.

Maintain accurate and confidential documentation of clinical contacts, assessments, and services provided.

Maintain privacy, confidentiality, and protect sensitive data.

Participate in departmental meetings, trainings, and continuing education.

May provide direction, guidance, or support to staff, contractors, or volunteers as needed.

QUALIFICATIONS

Required:

Registered Nurse (RN), or Masters of Social Work (MSW), with at least five (5) years of relevant experience.

Minimum of two (2) years' experience working with older adults.

Experience in medical case management or care coordination.

Ability and willingness to work flexible hours and travel as required (by car and plane).

Valid driver’s license with a safe driving record.

Basic computer skills. - Teams, Outlook, Excel, Blackbaud, Concur

Knowledge and ability to self-manage time and work.

Excellent communication skills, both oral and written.

Preferred Qualifications:

Experience in long-term care, rehabilitation, or home health environments.

Familiarity with community-based resources, healthcare systems, and benefits navigation.

Understanding and appreciation of the mission and culture of the Sisters of Mercy and the Catholic Church.

Ability to work independently while maintaining strong collaboration within a team.

Strong organizational skills and ability to establish priorities.

Capable of displaying strong self-motivation and sound decision-making ability.