Care Manager I (Russian Speaking)

Jewish Family Services of Silicon Valley; Los Gatos (CA); On-site; USD 70,000 - 80,000; Full time

Job summary

Jewish Family Services of Silicon Valley is seeking an experienced Care Manager I to provide community-based services enabling independent living. You will work with a team to deliver wrap-around services including care management, therapy for fall prevention, and caregiver support.

This full-time role involves in-person client visits, care planning, advocacy, and resource navigation for diverse populations. Salary ranges from $70,000 to $80,000 with full benefits.

Qualifications

• Bachelor’s degree in Social Work, Psychology, Gerontology, or Health Science.
• At least 1 year of relevant experience.
• Familiarity with Medi-Cal, CalAIM, and community support services (preferred).
• Experience with mental and/or behavioral health diagnoses and substance use disorders is highly desired.

Responsibilities

• Develop a comprehensive, person-centered care plan addressing health needs and gaps in care.
• Conduct comprehensive biopsychosocial assessments and re-assessments.
• Create client-centered care plans integrating bio-psychosocial assessments.
• Coordinate care with physical/behavioral health and social services.
• Conduct in-person visits to assess needs and deliver services.
• Coach clients on health management and resource identification.
• Develop transitional care plans to reduce avoidable hospital visits.
• Engage client, family, and support system to access resources.

Skills

Case management

Care coordination

Communication

Documentation

Bilingual capabilities

Education

Bachelor’s degree in Social Work

Job description

About JFS of Silicon Valley (JFSSV)

JFS SV envisions a world where each person achieves self-sufficiency, stability, well-being, and purpose. JFS SV is an inclusive nonprofit social services organization providing comprehensive support services to individuals and families facing life challenges. We engage community partners and collectively we make a positive impact on the lives of those we serve. As an inclusive organization, our biggest strengths are the unwavering support we provide to all employees and the celebration of diversity amongst all communities.

Job Summary

We are seeking an experienced Care Manager I who will provide community-based services to live quality independent lives in the community. The Care Manager I will work with a dynamic team of professionals who provide innovative wrap-around services including care management, occupational therapy for fall prevention, mental health counseling, caregiver support, volunteer friendly visitors and home-based enrichment programs. Care management services are provided to individuals of all income, religious, cultural, and socio-economic backgrounds.

Key Responsibilities

• Case Management: Developing a comprehensive, individualized, person-centered care plan based on the identified clinical and non-clinical needs that address the client’s health and gaps in care and set person-centered goals.
• Assessment: Conducting comprehensive assessments and re-assessments of the client’s biopsychosocial needs based on program requirements.
• Care Plan: Together with clients, create client-centered care plans that integrate bio-psychosocial assessment.
• Care Coordination: Supporting the client to navigate, connect to, and communicate with physical & behavioral health and social systems according to their care plan.
• In-Person Visits to Clients: Engaging primarily the client in-person or client’s modalities preference to assess their needs, provide support, and ensure the effective delivery of care services.
• Health Promotion: Coaching the client on how to better monitor and manage their health and identify/access helpful resources.
• Transitional Care: Developing a comprehensive transitional care plan to help the client transition between the emergency department, hospital, and residential/treatment facilities and developing strategies to reduce avoidable hospital admissions and readmissions.
• Support System: Ensuring the client, their family, and their personal support system are informed, empowered, and connected to resources that support their health goals.
• Resources Management: Identifying strategically and optimizing resources to meet the clients and their families' unique needs by referring to community and social support services.
• Client Advocacy: Advocate for our clients, safeguarding their rights, preferences, and best interests as they work toward stability and self-sufficiency.
• Communications: Act as the central hub of communication, ensuring a smooth exchange of information among families, healthcare providers, and all involved parties.
• Documentation: Maintain detailed and up-to-date records of assessments, care plans, progress notes, and other vital documentation, adhering to legal, organizational, and NASW standards of practice. Contractual reporting requirements.
• Living JFS Values: Incorporates the core JFS values into the work with clients, colleagues, volunteers and community of Welcoming the Stranger, Repairing the World, and Treating Everyone with Respect and Dignity.
• Other Duties: Embrace additional responsibilities assigned by management, contributing to our collective success.

Qualifications & Skills

Education

• Bachelor’s degree in Social Work, Psychology, Gerontology, or Health Science.

Experience

• At least 1 year of relevant experience related to job description.
• Familiarity with Medi-Cal, CalAIM, and community support services (preferred).
• Experience working with individuals with mental and/or behavioral health diagnoses and substance abuse disorders highly desired.
• Experience with and understanding the medical and psychosocial problems of functionally impaired adults and older adults.
• Exceptional communication and presentation skills relating to functionally impaired adults and older adults, vulnerable populations, their support systems and teams of health professionals.
• Motivational Interviewing
• Computer literacy required.

Skills and Competencies

• Excellent interpersonal and communication skills.
• Service coordination and navigational skills
• Strong organizational and time management abilities.
• Proficiency in data entry and database management.
• Ability to work independently and as part of a team.
• Knowledge of the local community and available resources.
• Bilingual in Farsi, Dari, Spanish, Ukrainian, Vietnamese and Russian capabilities preferred.

Salary and Benefits

Salary Range: $70,000 - $80,000

This position is full-time, 37.5 hours/week. The salary is commensurate with the selected candidate's qualifications and experience.

Benefits include medical, dental, and vision care; company contributions to 401(a) retirement plan; generous paid time off; supportive colleagues; and a positive work environment in an office setting.

Jewish Family Services of Silicon Valley is an equal-opportunity employer that values diversity at all organizational levels. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.