Care Manager I

Institute on Aging; San Mateo (CA); On-site; USD 71,000 - 86,000; Part time

Job summary

A leading healthcare organization is seeking a Care Manager I to assess and coordinate support services for low-income older adults. This role involves comprehensive assessments, developing community living plans, and maintaining care management relationships. The ideal candidate will have a background in social work, strong communication skills, and experience working with the elderly. Join us in transforming lives and enhancing community well-being.

Qualifications

• At least one year of experience working with disabled adults and/or frail elderly required.
• Knowledge of medical and psychosocial issues affecting functionally impaired adults and the elderly.

Responsibilities

• Conduct comprehensive assessments of residents' needs.
• Establish and maintain care management relationships with clients.
• Document all case management activities via progress notes.

Skills

Communication

Problem Solving

Bilingual Skills

Education

B.A. or B.S. in Social Work

Job description

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IOA is at the forefront of revolutionary healthcare models, reshaping how people age in place. Our innovative approaches transform lives, enhance communities, and save healthcare systems millions of dollars. We challenge outdated practices and strive to develop new ways to help aging adults and adults with disabilities maintain their quality of life. With over 23 programs, we offer various services to support seniors' health, well-being, independence, and community participation, fulfilling our mission.

Job Description

The Care Manager I (CMI) is responsible for assessing resident psychosocial needs and coordinating support services for low-income older adults. The CMI plans and monitors services and interventions to ensure quality care.

Responsibilities

1. Conduct comprehensive assessments and ongoing re-assessments of residents' psychosocial, physical, mental health, environmental, and spiritual needs.
2. Write detailed assessments and develop client-centered Community Living Plans based on assessment information.
3. Identify, arrange, and monitor appropriate community services, with knowledge of Medicare, Medi-Cal, and other entitlement programs.
4. Establish and maintain care management relationships with clients and their significant others, offering respect, dignity, and support. Provide crisis intervention, advocacy, problem-solving, and therapeutic interventions.
5. Meet with clients at least monthly, reviewing and updating their Community Living Plans as needed.
6. Document all case management activities via progress notes within 24 hours, updating service plans accordingly.
7. Maintain required paperwork and follow a clear, concise charting system for continuity of care.
8. Educate and train clients and significant others about resources and self-management when possible.
9. Maintain open communication with community providers, including physicians and social workers, ensuring confidentiality.
10. Monitor the quality and quantity of services provided by other providers.
11. Collaborate with clients, caregivers, and involved services to appropriately terminate clients when necessary, documenting the process.
12. Participate in research and data collection as required.
13. Promote ongoing Continuous Quality Improvement efforts.
14. Attend and actively participate in team and program meetings, contributing to communication and problem-solving.
15. Use supervision effectively, keeping open communication and providing caseload updates.
16. Incorporate the ethical standards of the National Association of Social Workers into all interactions.
17. Understand and apply regulatory and procedural requirements of Community Living Services and IOA policies.
18. Attend continuing education and in-service training to enhance skills and knowledge relevant to the role.
19. Perform other related responsibilities as assigned.

Qualifications

• B.A. or B.S. in Social Work or related field required.
• At least one year of experience working with disabled adults and/or frail elderly required.
• Knowledge of medical and psychosocial issues affecting functionally impaired adults and the elderly.
• Bilingual skills highly preferred, especially English plus Cantonese, Mandarin, and/or Spanish.
• Strong communication and presentation skills for working with the elderly, support systems, and healthcare teams.
• Case management experience in community healthcare preferred.
• Detail-oriented with good problem-solving and multitasking skills.
• Computer literacy required.

Physical & Language Requirements

• Ability to lift up to 25 lbs.
• Ability to reach, bend, walk.
• Five-finger manipulation.
• Clear speaking and writing skills in English.

Compensation

• Range: $71,797 - $85,808 annually.

This amount may vary based on experience, education, and other factors. It does not include additional benefits or non-monetary compensation.

We encourage you to learn more about IOA by visiting us here.

IOA reserves the right to adjust work hours or duties as needed.

Institute on Aging is an Equal Opportunity Employer committed to diversity and inclusion. We consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Health Care Provider
• Industries: Hospitals and Health Care