Care Manager Assistant

Houston Healthcare; Warner Robins (GA); On-site; USD 38,000 - 48,000; Full time

Job summary

Emory Healthcare in Warner Robins, GA is seeking a Certified Medical Assistant (CMA) to support Care Managers with day-to-day clinical office operations.

Under close supervision, the role handles reception, records maintenance, and coordination with hospital departments, providing prompt responses to phone inquiries and required written documentation, while assisting with discharge appeals and CMS form distribution.

Qualifications

• High School graduate or GED equivalent.
• Knowledge of customer service concepts and privacy laws.
• Basic medical terminology knowledge.

Responsibilities

• Provide reception and clerical support for Care Managers.
• Maintain files, logs, and registers and coordinate with departments.
• Distribute CMS forms (IMM, MOONs) and assist with discharge appeals.

Skills

Customer service

Privacy laws

Medical terminology

Office software

Communication

Education

High school diploma or GED

Tools

Office equipment (copier/fax)

Job description

Work Shift:Day - 8 Hour (United States of America)8:00am - 4:30pm (40 Weekly Hours)Under close supervision, supports Care Managers in the department through reception, records maintenance, coordination with hospital departments and external customers, and general clerical assistance. Provides prompt response to phone inquiries and timely response to required written documentation. Assists Care Managers in maintaining a variety of files, logs and registers, as necessary. The CMA also distributes CMS required forms such as IMM and MOONs and completes discharge appeals.Education & Training:High School graduate or GED equivalent.Experience:Two (2) years medical office experience or an equivalent combination of education and administrative experience.Required Certification/Registration/Licensure:None.Knowledge, Skills & Abilities:Knowledge of customer service concepts and practice; knowledge of privacy laws and regulations; knowledge of basic medical terminology; skill in operating a personal computer utilizing a variety of software applications; skill in operating office equipment such as copiers and fax machines; skill in establishing and maintaining cooperative working relationships with others.Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at [e-mail]. Please note that one week's advance notice is preferred.Scheduled Weekly Hours:40FTE:1Expanded Work Shift:On Call: