Care Management Support Specialist - Behavioral Health

University of New Mexico - Hospitals; Placitas (NM); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Differentials: Weekday Nights 17%

Differentials: Weekend Nights 26%

Differentials: Weekend Day 15%

Job summary

University of New Mexico - Hospitals in Albuquerque, NM seeks a patient care support specialist to assist Care Management staff with admissions, discharges and social needs. Responsibilities include coordinating meals, lodging, and transport, identifying funding sources, and maintaining patient data with a strong emphasis on safety and compliance.

Relative education paths are acceptable, and bilingual capabilities are considered advantageous.

Qualifications

• No minimum experience required.
• Related Education and Experience may be substituted for one another on a year for year basis.
• Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo has been noted as a useful qualification.

Responsibilities

• PAY ASSISTANCE - Upon referral from various sources, assists with meals, lodging, and transportation; identifies payment sources and completing forms (SSI/ISD) to facilitate appropriate admissions and timely discharges
• PAY ASSISTANCE - Makes phone contacts with appropriate agencies to get funds for meals, lodging, and other services
• PAY ASSISTANCE - Assists with meal ticket billing
• DATA ENTRY - Use computer to access and input patient information
• ADMINISTRATION - Documents patient care services; completes statistics
• PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
• PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
• PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
• PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
• PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may 'not seem right'

Education

High School or GED

Vocational or Technical

Associate Degree

Post High School Related

Related Discipline

Job description

University of New Mexico - Hospitals in Albuquerque, NM seeks a patient care support specialist to assist Care Management staff with admissions, discharges and social needs. Responsibilities include coordinating meals, lodging, and transport, identifying funding sources, and maintaining patient data with a strong emphasis on safety and compliance.

Relative education paths are acceptable, and bilingual capabilities are considered advantageous.