Care Management Supervisor: Lead a Mission-Driven Family Services Team

Cardinal McCloskey Community Services; New York (NY); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

403(b) Retirement Plan

Generous Paid Time Off

Flexible Work Schedules

Job summary

Cardinal McCloskey Community Services seeks a Care Manager Supervisor to provide daily operational leadership for a Care Management unit in New York. You will coordinate care plans, support professional growth, and drive outcomes for children and families served.

The role requires a Master's degree in a related field and 2–3 years of supervisory experience. You’ll collaborate with a QA team and deliver staff training while maintaining compliance with health home policies.

Qualifications

• Master's Degree in Social Work, Nursing, Public Health, or related field.
• 2-3 years of administrative and/or supervisory/managerial experience.
• Knowledge of best practice working with children and families in health, preventive and wellness care.
• Bilingual a plus

Responsibilities

• Provides supervisory support to assigned Care Management Team.
• Provides individual and group supervision to assigned Care Managers and evaluates all supervisees on a regular and timely basis.
• Monitors assigned Care Managers' work activities with children and families through team meetings and regular individual meetings.
• Reviews and approves encounter notes, CANS assessments, Comprehensive assessments and Plans of Care for accuracy and compliance.
• Reviews required documentation contained required in the Electronic Health Record.
• Ensures Care Managers complete required trainings.
• Provides direct care management services in the absence of Care Management staff.
• Manages, reviews, and monitors maintenance of member records to ensure both internal and external quality assurance standards and timely completion in accordance with agency and CCF Health Home Policies.
• Works closely with QA team members to insure audits are accurate by responding within 5 business days of any needed revisions.
• Provides training to new staff and on-going training to existing staff.
• Demonstrates strong leadership and management skills to ensure progressive, positive development of Care Management employees.
• Coordinates and conducts plans for audit preparation and audit execution.

Skills

Supervisory experience

Bilingual a plus

Knowledge of best practices in child &

Education

Master's Degree in Social Work, Nursing, Public Health, or related field

Job description

Cardinal McCloskey Community Services seeks a Care Manager Supervisor to provide daily operational leadership for a Care Management unit in New York. You will coordinate care plans, support professional growth, and drive outcomes for children and families served.

The role requires a Master's degree in a related field and 2–3 years of supervisory experience. You’ll collaborate with a QA team and deliver staff training while maintaining compliance with health home policies.