Care Management Specialist Float

Groupe S&H; Richmond (VA); On-site; USD 55,000 - 72,000; Full time

Job summary

Sheltering Arms Institute is seeking a Care Management Specialist to provide cross-team discharge planning, patient assessments, and family education. The float role will cover weekday and weekend shifts to support safe transitions of care across rehabilitation services.

The position emphasizes collaboration with the rehab team, third-party payers, and external agencies to optimize patient outcomes and ensure adherence to treatment goals.

Qualifications

• Healthcare professionals with clinical social work and/or case management experience.
• Acute care or inpatient rehab experience preferred.
• Academic healthcare setting experience and/or specialty populations (TBI, SCI, Stroke) preferred.

Responsibilities

• Assist with discharge planning across rehabilitation teams to ensure safe, timely transitions.
• Perform patient assessments to identify support needs and coordinate interventions.
• Educate patients and families about treatment plans and resources.
• Coordinate discharge planning activities and liaise with payers and external agencies.

Skills

Healthcare experience

Case management

Inpatient rehab

Social work

Education

Degree in Nursing/Social Work

Job description

Care Management Specialist - Float

Sheltering Arms Institute is a non‑profit, state‑of‑the‑science physical rehabilitation hospital and network of outpatient centers, created through a joint venture between Sheltering Arms and VCU Health. Bringing together Sheltering Arms’ trusted brand and clinical reputation with VCU Health’s nationally ranked programs and research, the Institute delivers an innovative, transdisciplinary model of rehabilitative care grounded in advanced technology, research, and evidence‑based treatment.

Ranked among the nation’s best rehabilitation hospitals—and the top rehabilitation provider in Virginia—by U.S. News & World Report and recognized as a Top Workplace nationally by USA Today and in Central Virginia by Richmond Times-Dispatch, our culture empowers team members to grow, innovate, and contribute to a shared mission: delivering superior outcomes and redefining what’s possible in rehabilitation.

At Sheltering Arms Institute, you’ll join a collaborative, patient‑centered environment where your ideas, expertise, and passion can make a meaningful difference.

If you’re driven to make an impact and help shape the future of rehabilitative care, we invite you to join us in reinventing rehabilitation for life beyond limits.

We are currently seeking a talentedCare Management Specialist to join our dynamic and growing team. TheCare Management Specialist float will provide both weekday and weekend coverage. Sheltering Arms Institute’s Care Management Team provides both direct patient care to patients and families and assists in the coordination of team delivered services. The Care Management Specialist Float supports discharge planning across different rehabilitation teams throughout the hospital to ensure safe and timely transitions of care. These providers assist with patient assessments to identify support opportunities and intervention, educate patients and their family members, facilitate compliance with treatment, and coordinate discharge planning activities. The Care Management Team plays a vital role in coordinating the movement of all patients through their inpatient stay at Sheltering Arms Institute, while honoring the treatment goals and plan of each individual patient. The position assists with fluctuating patient caseloads, provides coverage during planned vacations and unplanned absences, and supports weekend operations. This effective and attentive planning for life beyond inpatient rehabilitation is also critical for SAI to meet organizational goals associated with our Mission, Vision, and Values. Care Management specialists work directly with patients, families, the rehab team, third party payers, and external agencies to assure the development of a coordinated rehabilitation program that will maximize patient outcomes and create a safe, sustainable discharge plan. Care Management serves as a resource to other team members regarding prudent utilization practices and payer requirements.

Compensation

• $40.00 - $52.00
• This rate reflects our commitment to pay equity and market‑competitive compensation.
• Final compensation depends on experience, skills, and internal equity.

Qualifications and Skills

• Previous experience in a healthcare setting providing clinical social work and/or case management services required.
• Acute care or inpatient rehab experience preferred.
• Experience in an academic healthcare setting and/or clinical experience with specialty patient populations (Traumatic Brain Injury, Spinal Cord Injury, and Stroke) also preferred.

Education/Certifications

• Associates, Baccalaureate or master’s degree in nursing from an accredited School of Nursing or in Social Work or equivalent required
• Registered Nurse in Virginia or License required if a licensed registered nurse
• Licensed Clinical Social Worker preferred
• Certified Case Manager certification preferred

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.