Enable job alerts via email!

Care Management Processor (Remote – Must Reside in MI)

Molina Healthcare

Ann Arbor (MI)

Remote

USD 10,000 - 60,000

Full time

Today
Be an early applicant

Job summary

A healthcare services provider is seeking an Administrative Support professional to assist in care management by providing essential administrative tasks, coordinating member services, and enhancing communication within the team. Ideal candidates will have at least 1 year of experience in a healthcare setting, strong attention to detail, and proficiency in Microsoft Office. The position offers an hourly wage of $14.90 to $29.06, commensurate with experience.

Benefits

Competitive benefits and compensation package
Equal Opportunity Employer (EOE)

Qualifications

  • Minimum 1 year of experience in a healthcare administrative support role.
  • Strong verbal and written communication skills.
  • Proficient in Microsoft Office or comparable software.

Responsibilities

  • Provide administrative support including case assignment and data entry.
  • Assist in member screening and scheduling visits with care managers.
  • Process member and provider correspondence.

Skills

Attention to detail
Problem-solving
Customer service skills
Time-management
Organizational skills
Communication skills

Education

Relevant education or equivalent experience

Tools

Microsoft Office (Outlook, Word, Excel)
Job description
Overview

Job SummaryProvides non-clinical administrative support to the care management function, and contributes to interdisciplinary team efforts supporting provision of integrated delivery of care across the continuum. Contributes to overarching strategy to provide quality and cost-effective member care.

Responsibilities
  • Facilitates administrative support including case assignment, member screening and scheduling, correspondence processing, data entry and telephone and clerical support for team facilitating care management related services for members.
  • Facilitates initial review of assigned case levels and assists in case management assignment to care managers.
  • Reviews data to identify principle member needs and works under the direction of the care manager to implement care plan.
  • Schedules member visits with care managers as needed.
  • Screens members according to Molina policies and processes and assists care management staff during process of identifying appropriate member services.
  • Coordinates required member services in accordance with member benefit plan.
  • Promotes communication both internally and externally to enhance effectiveness of care management services.
  • Processes member and provider correspondence.
Required Qualifications
  • At least 1 year of experience in an administrative support role in health care, or equivalent combination of relevant education and experience.
  • Strong attention to detail.
  • Problem-solving skills.
  • Working knowledge of Microsoft Office (Outlook, Word, Excel) or other comparable software.
  • Excellent customer service skills.
  • Time-management and organizational skills.
  • Strong verbal and written communication skills.
  • Microsoft Office suite/applicable software program(s) proficiency.
Preferred Qualifications
  • Certified Medical Assistant (CMA).

To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V

Pay Range: $14.9 – $29.06 / HOURLY

  • Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
Get your free, confidential resume review.
or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.