Care Management Coordinator-Staten Island

Northwell Health; New York (NY); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Care Coordinator to enhance patient care through effective management and communication strategies. This role involves utilizing motivational interviewing techniques to build rapport with patients, ensuring they receive the necessary support for their health needs. The ideal candidate will work closely with primary care teams to manage high-risk patients and coordinate care across various settings. If you are passionate about patient-centered care and have experience in health management, this opportunity is perfect for you. Join a forward-thinking organization committed to making a difference in the community!

Qualifications

• 1-3 years of relevant experience required.
• Health home or care management experience strongly preferred.

Responsibilities

• Utilizes motivational interviewing to improve patient health.
• Supports primary care teams and manages care plans for high-risk patients.
• Acts as a liaison between hospitals and community resources.

Skills

Motivational Interviewing

Patient Care Coordination

Communication Strategies

Education

High School Diploma

Bachelor's Degree

Master's Degree

Job description

Job Description

Coordinates and participates in activities related to Care Management services to family members and caregivers.

Job Responsibility

• Utilizes patient-centered motivational interviewing techniques to build rapport and help patients improve their health.
• Supports the primary care team by providing panel management to decrease the number of patients lost to care, non-compliant in follow up care or disconnected from primary care. Participates in the development, maintenance, and adjustment of individualized care plans for high-risk patients that address both medical and social barriers to accessing care.
• Acts as a professional liaison between hospitals, primary care providers, specialists, and community resources on behalf of patients to ensure patient-centered care coordination.
• Identifies and tracks special populations, including high-risk patients and other populations due for preventive or chronic care services.
• Identifies and tracks patients discharged from the inpatient service or the emergency department.
• Uses team-based communication strategies to close the loop on referrals, hospital follow-ups and any outstanding items identified in the patient's care plan. Performs outreach activities in primary care sites, homes, hospitals, and neighborhoods.

Job Qualification

• High School Diploma or equivalent required.
• 1-3 years of relevant experience, required.
• Bachelor's or Master's degree in relevant field strongly preferred.
• Health home or care management experience strongly preferred.
• NYS Driver's License strongly preferred.
• Position in Staten Island

*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).