Care Management Coordinator - Case Management On-call

Providence Health & Services; Lubbock (TX); On-site; USD 24,000 - 36,000; Full time

Job summary

Providence Health & Services is seeking a Care Management Coordinator to join Covenant Medical Center in Lubbock, TX. This onsite role provides essential clerical support to the Care Management Department, coordinating communication among patients, providers, insurers and other stakeholders.

The coordinator helps ensure safe transitions of care, maintains accurate records, and supports documentation and regulatory compliance.

Qualifications

• Coursework/Training in care management or related field.

Responsibilities

• Coordinate communication between patients, health care providers, insurance companies and other stakeholders to ensure safe transitions of care.
• Maintain accurate records and document processes to support quality patient care.
• Assist with payment for clinical services and regulatory compliance.
• Provide clerical support under supervision of licensed clinical staff.

Education

Bachelor's Degree in Nursing

Job description

Description

Please note that this position is onsite and therefore requires the ability to commute to Covenant Medical Center in Lubbock, TX.

The Care Management Coordinator provides essential clerical support for the Care Management Department. Under the supervision of licensed clinical staff, accountabilities include coordinating communication between patients, health care providers, insurance companies and other stakeholders to ensure safe and efficient transitions of care, payment for clinical services provided and regulatory compliance. The goal of the Care Management Coordinator is to ensure the maintenance of accurate records, process documentation and support the delivery of quality patient care. This role requires excellent organizational skills, attention to detail, and the ability to handle multiple tasks simultaneously.

Providence caregivers are not simply valued - they're invaluable. Join our team at Covenant Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications

• Coursework/Training:

Preferred Qualifications

• Bachelor's Degree in Nursing

Why Join Providence

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

About Providence

At Providence, our strength lies in Our Promise of \"Know me, care for me, ease my way.\" Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Covenant Medical Center

Pay Range: $17.12 - $26.18