Care Management Associate: Medical Coordination & Transplant

CVS Health; Columbus (OH); On-site; USD 25,000 - 49,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health in Columbus, OH is seeking a Medical Assistant to support the National Medical Excellence Program by coordinating inbound calls, handling intake, and performing non‑medical research such as eligibility verification and benefits checks. You will document information and ensure risk management and regulatory compliance.

You will collaborate with clinical teams, use multiple Aetna systems, process referrals and authorizations for transplant services, and maintain confidentiality while

Qualifications

• 2+ years in medical assisting, office assisting or clinical role.
• Proficient in Microsoft Office (Excel).
• Able to communicate with diverse populations and work in a team.

Responsibilities

• Handle intake of calls from providers or members.
• Research and enter member data in Aetna systems.
• Verify eligibility, COB, and benefits; document information.
• Maintain confidentiality and comply with regulations.
• Coordinate referrals and authorizations for transplant services.
• Collaborate with clinical teams and health care staff.

Skills

Medical assistance

Excel

Communication

Team collaboration

Education

High School Diploma or GED

Associate Degree preferred

Tools

MedCompass

HRP

ASD

CEC

ATV

Job description

CVS Health in Columbus, OH is seeking a Medical Assistant to support the National Medical Excellence Program by coordinating inbound calls, handling intake, and performing non‑medical research such as eligibility verification and benefits checks. You will document information and ensure risk management and regulatory compliance.

You will collaborate with clinical teams, use multiple Aetna systems, process referrals and authorizations for transplant services, and maintain confidentiality while