Care Management Assistant - Lee Memorial

Lee Health; Fort Myers (FL); Sur place; USD 28 000 - 32 000; Plein temps

Résumé du poste

Lee Health in Fort Myers, FL is seeking a Case Management Assistant to support the Care Management team. Under clinical leadership, you will participate in bedside assessments and coordinate post-acute resources in line with the care plan to ensure patients receive high-quality, value-driven post-acute care.

You will assist with discharge readiness, communicate the post-acute plan to patients and caregivers, lead referrals, and provide resources as directed while adhering to regulatory

Qualifications

• Educational Requirements: High School Diploma or Equivalent.
• Associates or Medical Assistant degree preferred.

Responsabilités

• Assist with bedside assessment and coordination of post-acute resources.
• Lead referral processes and provide resources as directed by Care Manager.
• Assist with discharge readiness and preparation for post-acute care.
• Communicate post-acute plan to patients and caregivers while ensuring regulatory compliance.

Connaissances

Communication skills

Customer service

Multi-tasking

Microsoft Office

Formation

High School Diploma or Equivalent

Associates or Medical Assistant degree preferred

Outils

Microsoft Office

Description du poste

Location:Lee Memorial Hospital -2776 Cleveland AveFort Myers FL 33901

Department: Care Management

Work Type: Full Time

Shift: Shift 1/8:30:00AM to 5:00:00PM

Minimum to Midpoint Pay Rate:$20.00 - $23.50 / hour

Summary

Under the guidance of and direction of the Care Management clinical leadership and as an extension of the interdisciplinary team, the Case Management Assistant (CMA) actively participates and assists with the patient and caregivers bedside assessment and coordination of post-acute resources in line with the established plan of care. Primary responsibility of this position is ensuring patients receive post-acute care from quality and valued providers while taking the lead in the coordination of follow up appointments. The CMA assists in the readies of the patient for discharge, participates in the communication to the patient and caregiver on the post-acute plan, assists with preference based on quality, leads the referral process and provides resources to patients as directed by the Care Manager. The CMA participates in the delivery and acts as a resource in compliance and regulatory requirements as part of the Conditions of Participation.

Requirements

Educational Requirements:
Required:

• High School Diploma or Equivalent

Additional Requirements:

Associates or Medical Assistant degree preferred

Experience:
Required:

• 1 year of previous clerical or secretarial experience required.

Additional Requirements:

Hospital or Post Acute experience preferred.

State of Florida Licensure Requirements:
Required:

• none

Additional Requirements:

• none

Certifications/Registration Requirements:

Required:

• none

Preferred:

• none

Additional Requirements:

• none

Other Requirements:

Basic knowledge of Microsoft Office.

Excellent communication and customer service skills.

Ability to multi-task responsibilities.

Calm, professional demeanor.

US:FL:Fort Myers