Care Management Assistant

AdventHealth; Bolingbrook (IL); On-site; USD 26,000 - 41,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

UChicago Medicine AdventHealth in Bolingbrook, IL is seeking a full-time receptionist/administrative role to support patient services and care coordination. You'll work with the healthcare team to ensure smooth patient flow, scheduling, and documentation in a fast-paced setting.

The role requires good MS Office skills, solid communication, and comfort with medical terminology. Day shifts are typical at this Midwest facility.

Qualifications

• High school diploma or equivalent required.
• 1+ office experience, preferably in a medical setting.
• Previous data entry experience preferred.
• Strong computer and MS Office skills.

Responsibilities

• Promotes excellent customer service with patients, physicians, care managers and the healthcare team.
• Coordinates patient care and services arrangements under RN or Care Manager guidance.
• Delivers regulatory letters to patients or their representatives per regulations.
• Arranges transportation and follow up appointments; obtains insurance authorization as directed.
• Other duties as assigned.

Skills

MS Office

Interpersonal skills

Medical terminology

Clerical skills

Education

High School Grad or Equiv

Job description

Our Promise To You

Joining UChicago Medicine AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. UChicago Medicine AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that

Our Promise To You

Joining UChicago Medicine AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. UChicago Medicine AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule

Full time

Shift

Day (United States of America)

Address

500 REMINGTON BLVD

City

BOLINGBROOK

State

Illinois

Postal Code

60440

Job Description

Monday-Friday 8:30a-5p; Occasional weekend if needed

• Promotes excellent customer services through interactions with patients, physicians, care managers, and the healthcare team.
• Collaborates with the Care Managers for patient care coordination needs. Coordinates patient care and services arrangements under the direction of a RN or SW Care Manager and in collaboration with the patient/family.
• Provides and documents the delivery of regulatory letters to patients or their representatives in accordance with Federal and State regulations.
• Arranges patient transportation and follow up appointments as requested. Obtains insurance authorization for patient post-acute care needs as directed by the Care Manager.
• Other duties as assigned.

Knowledge, Skills, And Abilities

• Intermediate to advanced computer skills required to include, but not limited to Microsoft Office, Word, Outlook, Power Point and Excel.
• Excellent interpersonal and communication skills are required.
• Medical terminology helpful.
• Good public relations/clerical and computer skills.

Education

• High School Grad or Equiv [Required]

Work Experience

• 1+ office experience [Preferred]
• 1+ office experience, preferably in a medical setting [Preferred]
• Previous data entry experience [Preferred]

Physical Requirements

(Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/23km2677

Pay Range

$18.69 - $29.91

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.