Care Management and Coordination - Care Navigator

Guam Regional Medical City; Dededo Municipality (GU); On-site; USD 70,000 - 90,000; Full time

Job summary

The Cancer Center at GRMC is seeking a Care Navigator to act as a patient advocate and coordinator for the outpatient cancer center. The role autonomously coordinates, negotiates, procures services and resources, and manages care for complex patients to support quality and cost-efficient outcomes.

You will guide patients through the continuum of cancer care within and outside GRMC, providing individualized support and education to patients and families.

Qualifications

• BSN required; Master’s preferred.
• 2–5 years of acute care RN or nurse case management experience.
• 3+ years oncology clinical experience preferred.
• ACLS certification preferred.
• OCN or ONN-CG certification preferred.
• Case management or managed care nursing certification preferred.

Responsibilities

• Act as patient advocate and care coordinator for outpatient cancer center.
• Coordinate, procure services and resources for complex patients.
• Guide patients through the continuum of cancer care inside and outside GRMC.
• Provide individualized support and education to patients and families.
• Address barriers to timely access and enhance patient experience.

Skills

Critical thinking

Negotiation

Communication

Time management

Interdisciplinary collaboration

Problem solving

Data analysis

Computer skills

Education

BSN

Master’s degree

Tools

ACLS

OCN/ONN-CG

Case management certification

Job description

Cancer Center - Care Navigator

BASIC PURPOSE OF THE JOB

Under the supervision of the Director for Cancer Center or his/her designee, the Care Navigator for cancer center acts as a patient advocate and care coordinator to the hospital’s outpatient cancer center. An autonomous role that coordinates, negotiates, procures services and resources for, and manages the care of complex patients to facilitate achievement of quality and cost-efficient patient outcomes. Care Navigator for Cancer Center will be responsible for guiding patients through the continuum of cancer care within and outside of GRMC. This role provides individualized support, education, and coordination of services to patients and their families, ensuring timely access to quality care, addressing barriers, and enhancing the overall patient experience.

JOB REQUIREMENTS

Minimum Education

• Bachelor of Science degree in Nursing (BSN) required; Master’s preferred.

Minimum Work Experience

• Two (2) to five (5) years of acute care hospital experience as a registered nurse or experience as nurse case manager required.
• Minimum three (3) years of clinical experience in oncology preferred.
• Critical care or emergency department experience highly desirable.
• Experience with manage care, case management, care coordination preferred.

Required Licenses / Certifications

• Current Guam RN license required.
• ACLS certification preferred.
• Certification in Oncology Nursing (OCN) or Oncology Nurse Navigator Certification (ONN-CG) preferred.
• Case Management or Managed Care Nursing Certification preferred.

Required Skills, Knowledge and Abilities

• Demonstrate critical thinking skills and ability to make decisions and determine medical urgency of cases for coordination.
• Demonstrate knowledge and understanding of pathophysiology of disease to be able to determine and anticipate medical needs of the patient especially for off island transfer cases.
• Demonstrate skills in the area of negotiation, communication (verbal and written), conflict resolution, interdisciplinary collaboration, creative problem solving, time management and critical thinking.
• Knowledge of healthcare financing, community and organizational resources, patient care processes, and data analysis,
• Knowledge of care management and care coordination.
• Knowledge of health care community resources to include care management and assistance programs.
• Excellent verbal and written communication skills required.
• Demonstrates flexibility by being able to adapt to changing priorities and regulations.
• Basic computer skills required.