CARE DELIVERY MANAGER

Centerlight Healthcare, Inc.; New York (NY); Hybrid; USD 126,000 - 132,000; Full time

Benefits offered by this job

Hybrid work schedule

28 PTO days annually

Tuition reimbursement

Health, dental, and vision coverage

403(b) retirement plan

Job summary

CenterLight Healthcare PACE seeks a Care Delivery Manager to lead care delivery for older adults, coordinating interdisciplinary teams and ensuring timely services within a participant-centered model.

The role emphasizes leadership, mentorship, and operational oversight across plans, staff, and performance metrics, with a Monday–Friday daytime schedule and a hybrid work option after training.

Qualifications

• Active and unrestricted RN license in New York State.
• Previous leadership or management experience in healthcare, home care, managed care, PACE, long-term care, or care management environments.
• Experience leading teams, managing performance, and driving quality outcomes.
• Strong communication, problem-solving, and organizational skills.

Responsibilities

• Oversee the development, implementation, and ongoing monitoring of individualized care plans.
• Coordinate and facilitate Interdisciplinary Team (IDT) meetings and ensure timely coordination of participant services.
• Monitor quality outcomes, regulatory compliance, clinical documentation, and operational performance metrics.
• Collaborate with physicians, nurses, social workers, therapists, and community partners to support integrated, participant-centered care and seamless care delivery.
• Manage staffing, scheduling, and resource allocation to support operational effectiveness.
• Provide leadership, coaching, mentorship, and professional development to team members while promoting a culture of accountability, collaboration, and excellence.
• Participate in leadership coverage and support participant care needs as required

Skills

RN license NY

Leadership experience

Communication skills

Organizational skills

Education

BSN preferred

Job description

Salary: $126,000 - $132,000 annually

Work Schedule: Monday-Friday | 8:30 AM - 5:00 PM

MAKE A DIFFERENCE IN THE LIVES OF OLDER ADULTS

At CenterLight Healthcare PACE, we believe healthcare works best when it is coordinated, compassionate, and focused on the whole person. As a Care Delivery Manager, you will play a critical leadership role in overseeing care delivery, supporting interdisciplinary teams, and helping older adults remain safely and independently in their communities. This is an opportunity to lead with purpose while making a meaningful impact on participant outcomes and quality of life.

WHAT YOU'LL DO

• Oversee the development, implementation, and ongoing monitoring of individualized care plans
• Coordinate and facilitate Interdisciplinary Team (IDT) meetings and ensure timely coordination of participant services
• Monitor quality outcomes, regulatory compliance, clinical documentation, and operational performance metrics
• Collaborate with physicians, nurses, social workers, therapists, and community partners to support integrated, participant-centered care and seamless care delivery
• Manage staffing, scheduling, and resource allocation to support operational effectiveness
• Provide leadership, coaching, mentorship, and professional development to team members while promoting a culture of accountability, collaboration, and excellence
• Participate in leadership coverage and support participant care needs as required

WHAT WE'RE LOOKING FOR

• Required: Active and unrestricted Registered Nurse (RN) license in New York State
• Previous leadership or management experience in healthcare, home care, managed care, PACE, long-term care, or care management environments
• Experience leading teams, managing performance, and driving quality outcomes
• Strong communication, problem-solving, and organizational skills

• Preferred: BSN
• Experience working with frail or elderly populations
• Bilingual skills
• Case Management Certification

WHY JOIN CENTERLIGHT?

• Monday-Friday daytime leadership schedule
• Hybrid work schedule: One remote workday per week after successfully completing training
• 28 Paid Time Off (PTO) days annually
• 9 Paid Holidays
• Tuition reimbursement up to $5,250 annually
• 403(b) retirement plan with employer contributions
• Medical, dental, and vision coverage
• Health Savings Account (HSA) and Health Reimbursement Account (HRA) options
• Flexible Spending Accounts (FSA)
• Transit and commuter benefits
• Gym reimbursement up to $400 annually
• Employee Assistance Program (EAP)
• Relias learning platform and professional development opportunities

ABOUT CENTERLIGHT HEALTHCARE PACE

CenterLight Healthcare PACE (Program of All-Inclusive Care for the Elderly) provides comprehensive healthcare and support services that enable older adults to live safely and independently in their communities. Our interdisciplinary care model brings together healthcare professionals from multiple disciplines to deliver coordinated, participant-centered care that improves outcomes and quality of life. Join us and help redefine what aging well looks like!

We are an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, height, weight, or genetic information.

We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

Salary Range (Min-Max): $126,000.00 - $132,000.00

Every application is reviewed by our recruitment team. We do not use AI to make hiring decisions or automatically reject applicants. All employment decisions are based on job-related qualifications and applicable employment laws.

CenterLight Healthcare PACE, a Program of All-Inclusive Care for the Elderly, serves adults 55+ throughout New York City, Westchester, Nassau, and Western Suffolk Counties. Designed for those with Medicare and/or Medicaid, the program empowers older adults to continue to live independently at home and in their communities. CenterLight’s PACE program is one of the largest nonprofit PACE programs in the country and operates 11 PACE centers and one Alternative Care Setting (ACS) where participants can receive on-site socialization, social and personal care services, therapeutic recreation, meals, and transportation. Our PACE centers also offer medical services, rehabilitation, prescription and over-the-counter (OTC) medications to thousands of New Yorkers by an interdisciplinary team (IDT) of doctors, nurses, physical therapists, nutritionists, recreational therapists, and other professionals who work together to provide care as unique as the diverse participants enrolled in the plan.

Learn more at www.CenterLightHealthcare.org.

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